Service Technician - Uptown
About The Position
The Service Technician is part of the property’s facilities maintenance team and reports to the Service Manager or Senior Service Manager. The role performs maintenance tasks, completes work orders, and supports preventative maintenance to keep the property well-maintained for residents. The technician may have opportunities to earn certifications and develop facilities maintenance skills through on-the-job training or support at nearby properties. The position requires attention to detail and a commitment to safety, cleanliness, and established processes. It includes residential property upkeep, inspections, vendor support, and participation in an after-hours on-call rotation. The work takes place in a professional environment with usually moderate noise. Certain work activities may be photographed or recorded for quality control or training purposes, and compliance with the applicable recording policy is a condition of employment.
Requirements
- Experience in residential facilities maintenance.
- Ability to perform maintenance tasks, complete work orders, and support preventative maintenance.
- Attention to detail and commitment to safety, cleanliness, and established processes.
- Ability to perform the essential duties satisfactorily, with reasonable accommodations as applicable.
- Ability to talk and hear; regularly stand, walk, use hands to finger, handle, or feel, and reach with hands and arms.
- Ability to occasionally sit, climb or balance, and stoop, kneel, or crouch.
- Ability to lift and/or move up to 50 pounds.
- Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
- Availability for an after-hours on-call rotation and to respond to inclement weather situations, as applicable.
Responsibilities
- Perform work orders in a timely manner, ensuring quality and efficiency.
- Close out work orders in the system, including using system tools for tracking.
- Assist in the property turn process and coordinate with vendors for efficient execution.
- Perform assigned preventative maintenance tasks to maintain property operations.
- Inspect public areas and resident apartments to ensure maintenance standards are met and sustained.
- Safely operate, maintain, and repair facility equipment in accordance with safety protocols and best practices.
- Escort vendors on-site and facilitate their work as needed.
- Keep the shop, storage, and back-of-house areas clean and orderly, with tools and supplies organized.
- Assist with coordinating vendor services such as snow removal and landscaping.
- Assist with curb appeal, trash collection, and cleaning as assigned.
- Perform other duties as assigned by the supervisor.
- Serve as an American Campus representative and liaison in all interactions.
- Participate in an after-hours on-call rotation and be available to respond to and prepare for inclement weather situations, as applicable.
Benefits
- Dental insurance
- Vision insurance
- 401(k) with employer matching
- Medical and dependent care flexible spending accounts (FSA)
- Life insurance
- Sick leave
- Paid time off
- Paid pregnancy and childbirth leave
- Paid paternity leave
- Health insurance
- Health savings account (HSA) with employer matching
- Short-term and long-term disability
- Preferred membership pricing at local and national companies
- CoreGiving volunteer days
- Referral program
- Charity matching program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
