Keyholder (PT)- ABQ Uptown

UNTUCKit•Albuquerque, NM

3d•Onsite

About The Position

UNTUCKit is hiring a part-time Keyholder for its store in Albuquerque, New Mexico. The role supports an engaging and cohesive work environment while delivering excellent customer service and sales. The Keyholder should know UNTUCKit products and values, help customers understand product features and options, and maintain a welcoming, relaxed shopping experience. Responsibilities also include opening and closing the store, maintaining the stock room and sales floor, and working with colleagues to provide appropriate service. The position requires a flexible retail schedule based on store and company needs, including possible day, evening, weekend, and holiday hours. The stated hours are five hours or more as needed; dependable attendance and punctuality are required, as is comfort working alone for hours of a shift.

Requirements

Prior customer service experience.
Work experience as a sales associate.
Solid working knowledge of a retail store environment.
Basic understanding of sales principles and customer service practices.
Proficiency utilizing Apple technology and Omnichannel POS systems.
Solid communication and interpersonal skills.
Customer service focus.
High school degree.
Ability to work a flexible schedule based on store and company needs.
Dependable attendance and punctuality.
Comfort working alone for hours of a shift.
Availability for retail hours, which may include days, evenings, weekends, and/or holidays.

Responsibilities

Create and ensure a cohesive work environment that inspires associate engagement.
Demonstrate UNTUCKit's core values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun.
Execute UNTUCKit University training and participate in daily chat-in activities.
Ensure high levels of customer satisfaction through excellent sales service.
Assess customers’ needs and provide assistance and information about product features.
Create a fun, relaxed environment where customers feel comfortable shopping.
Maintain the stock room.
Open and close the store.
Actively maintain a tidy sales floor.
Stay knowledgeable about products and discuss available options.
Cross-sell products.
Work with co-workers to ensure proper customer service.
Provide customer feedback and observations to inform brand decisions.