Keyholder (PT)- ABQ Uptown

UNTUCKit•Albuquerque, NM

2d•Onsite

About The Position

UNTUCKit is hiring a part-time Keyholder for its Albuquerque, New Mexico store. The role is suited to someone with prior customer service experience and a solid working knowledge of a retail store environment. The Keyholder should know UNTUCKit products and be able to provide exceptional customer service while motivating and engaging associates. The role supports a fun, relaxed shopping environment and reflects the company’s core values: Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN!

Requirements

Work experience as a sales associate.
Basic understanding of sales principles and customer service practices.
Proficiency using Apple technology and omnichannel POS systems.
Solid communication and interpersonal skills.
Customer-service focus.
High school degree.
Dependable attendance and punctuality.
Comfort working alone for hours during a shift.
Ability to work a flexible schedule based on store or company needs, including retail hours that may include days, evenings, weekends, and holidays.

Responsibilities

Create and ensure a cohesive work environment that inspires associate engagement.
Demonstrate UNTUCKit’s core values.
Execute UNTUCKit University training and participate in daily chat-in activities.
Provide excellent sales service and support high customer satisfaction.
Assess customers’ needs and provide product-feature information and assistance.
Create a fun, relaxed environment where customers feel comfortable shopping.
Maintain the stock room and keep the sales floor tidy.
Open and close the store.
Stay knowledgeable about offered products and discuss available options.
Cross-sell products.
Work with co-workers to ensure proper customer service.
Contribute to brand decisions by sharing customer feedback and observations.