Service Technician - The Block
About The Position
The Service Technician is part of the property’s facilities maintenance team and reports to the Service Manager or Senior Service Manager. The role performs maintenance tasks, completes work orders, and supports preventative maintenance to keep the property well-maintained for residents. The technician is expected to work with attention to detail and a commitment to safety and cleanliness. Opportunities are available to gain certifications and develop facilities maintenance skills through on-the-job training and support of nearby properties. The position includes after-hours on-call rotation and may require availability to respond and prepare for inclement weather situations, as applicable. The work environment is professional, with usually moderate noise. Certain activities may be photographed or recorded for quality control or training, and compliance with the company’s Photo, Video and Voice Recording Policy is a condition of employment.
Requirements
- Experience in residential facilities maintenance.
- Ability to perform each essential duty satisfactorily.
- Attention to detail and commitment to safety and cleanliness.
- Ability to work independently while following established processes and safety standards.
- Ability to talk and hear; regularly stand, walk, use hands to finger, handle, or feel, and reach with hands and arms.
- Ability to occasionally sit, climb or balance, and stoop, kneel, or crouch.
- Ability to lift and/or move up to 50 pounds.
- Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
- Availability for an after-hours on-call rotation and to respond and prepare for inclement weather situations, as applicable.
Responsibilities
- Perform work orders in a timely manner while ensuring quality and efficiency.
- Close out work orders in the system, including using system tools for tracking.
- Assist with the property turn process and coordinate with vendors for efficient execution.
- Perform assigned preventative maintenance tasks to maintain property operations.
- Inspect public areas and resident apartments to ensure maintenance standards are met and sustained.
- Safely operate, maintain, and repair facility equipment while adhering to safety protocols and best practices.
- Escort vendors on-site and facilitate their work as needed.
- Maintain a clean and orderly shop, storage, and back-of-house environment, keeping tools and supplies organized.
- Assist with coordination of vendor services such as snow removal and landscaping.
- Assist with curb appeal, trash collection, and cleaning as assigned.
- Perform other duties as assigned by the supervisor.
- Represent American Campus and act as a liaison in all interactions.
- Participate in the after-hours on-call rotation and be available to respond and prepare for inclement weather situations, as applicable.
Benefits
- Dental insurance
- Vision insurance
- 401(k) with employer matching
- Medical and dependent care flexible spending accounts (FSA)
- Life insurance
- Sick leave
- Paid time off
- Paid pregnancy and childbirth leave
- Paid paternity leave
- Health insurance
- Health savings account (HSA) with employer matching
- Short-term and long-term disability
- Preferred membership pricing at local and national companies
- CoreGiving volunteer days
- Referral program
- Charity matching program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
