Service Technician - Courtesy Hyundai
About The Position
The Service Technician at Courtesy Hyundai is responsible for understanding and completing routine repairs on customer vehicles. The role performs general repairs and diagnosis, with some assistance, including work on engines, transmissions, clutches, drive shafts, electrical systems, HVAC, and steering and suspension systems. The technician is expected to hold a majority of the manufacturer certifications. The position supports a guest-focused service experience by accurately inspecting vehicles, documenting work, communicating repair needs and timing, conducting road tests when appropriate, and returning vehicles in the condition they were received. The technician also maintains proficiency through manufacturer and company training, meets customer satisfaction goals, completes warranty documentation, and follows safety, regulatory, and customer-property requirements.
Requirements
- Previous automotive technician experience is required.
- Must have basic tools.
- Must have strong technical and mechanical skills.
- Must be a team player and able to work repetitively on complex tasks.
- Must be at least 18 years old.
- Must have a valid driver's license.
- Must pass pre-employment background and drug screening.
Nice To Haves
- ASE certifications are heavily preferred.
- Manufacturer certifications are heavily preferred.
Responsibilities
- Accurately complete the multi-point inspection form for each vehicle.
- Document all work performed and recommended on assigned repair orders.
- Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
- Maintain technician proficiency according to Asbury standards.
- Conduct road tests when necessary and practical to determine required work and confirm successful repairs.
- Perform all levels of vehicle diagnosis and repair.
- Perform preventive and routine maintenance services.
- Use product and technical training assigned by the manufacturer and management.
- Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
- Maintain the manufacturer Customer Satisfaction Index at or above Asbury's specified district, regional, and national goals.
- Complete the work, notations, and timekeeping needed to complete warranty repair orders and file warranty claims.
- Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
- Ensure customer vehicles are returned as clean as they were before service.
- Complete required training and comply with applicable federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
- Comply with applicable laws and company policy regarding protection of customer vehicles, property, and information.
Benefits
- Weekly pay
- Paid holidays and paid time off
- Paid training
- Stock awards for eligible select management and front-line team members
- Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
- Up to 12 weeks of paid pregnancy leave (disability leave)
- Paid parental leave
- Health savings accounts
- Flexible spending accounts
- Short-term and long-term disability plans
- Whole life and term life insurance
- 401(k) with company match
- Digital career path tool
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
- Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Paid volunteer hours through community service initiatives
- Employee referral program with bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
