Service Technician - Coggin Hyundai DeLand

Asbury Automotive•DeLand, FL

8d•Onsite

About The Position

The Service Technician is responsible for understanding and completing routine repairs needed to repair customer vehicles. The role performs general repairs and diagnosis, with some assistance, including light engine work, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC, and steering and suspension systems. The technician is expected to hold a majority of their manufacturer certifications. The position supports a guest-focused service experience by accurately inspecting, diagnosing, repairing, documenting, and maintaining vehicles. The technician must communicate repair needs and delays to service advisors, keep current with technical training and manufacturer technology, meet applicable customer satisfaction goals, and follow safety, regulatory, and company requirements. The position is with Coggin Hyundai DeLand, part of Asbury Automotive Group.

Requirements

Previous automotive technician experience is required.
Must have basic tools.
Must have strong technical and mechanical skills.
Must be a team player and able to work repetitively on complex tasks.
Must be at least 18 years old.
Must have a valid driver’s license.
Must pass pre-employment background and drug screening.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred; the role is described as requiring a majority of the technician’s manufacturer certifications.

Responsibilities

Make accurate use of the multi-point inspection form on each vehicle.
Document all work performed and recommended on assigned repair orders.
Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
Maintain technician proficiency in accordance with Asbury standards.
Conduct road tests when necessary and practical to determine work needed and confirm successful repairs.
Perform all levels of vehicle diagnosis and repair.
Perform preventive and routine maintenance services.
Use product and technical training assigned by the manufacturer and management.
Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
Maintain manufacturer Customer Satisfaction Index scores at or above Asbury’s specified district, regional, and national goals.
Complete work, notations, and timekeeping required to complete warranty repair orders and file warranty claims.
Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, customers, or employees.
Ensure customer vehicles are returned as clean as they were before service.
Complete required training for compliance with federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
Comply with applicable laws and company policies for safeguarding customer vehicles, property, and information.

Benefits

Weekly pay
Paid holidays and paid time off
Paid training
Stock awards for eligible select management and front-line team members
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
Up to 12 weeks of paid pregnancy leave (disability leave)
Paid parental leave
Health savings accounts
Flexible spending accounts
Short-term and long-term disability plans
Whole life and term life insurance
401(k) with company match
Pet insurance
Digital career path tool
Continuous training through Asbury’s Internal Learning Management System
Professional growth and development opportunities
Technician student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Paid volunteer hours through community service initiatives
Employee referral program with bonus opportunities