Service Manager - Hyundai
About The Position
Ciocca Automotive is seeking an Automotive Service Manager to oversee service department operations. The manager will lead service advisors and technicians to ensure customers receive prompt, professional, and courteous service. The role includes managing daily operations, supporting advisors with customer concerns, maintaining service standards, improving department profitability, and ensuring compliance with company policies, procedures, and safety standards. Ciocca Automotive describes its environment as supportive and collaborative and offers competitive compensation, comprehensive benefits, and opportunities for advancement. The company is an equal opportunity employer and prohibits discrimination and harassment on legally protected grounds.
Requirements
- Previous experience in automotive service management.
- Strong leadership and communication skills.
- Excellent customer service and interpersonal skills.
- Proven ability to drive operational excellence and achieve performance targets.
- Knowledge of automotive service processes, systems, and technologies.
- Proficiency in computer systems and software applications.
Responsibilities
- Manage daily service operations to ensure efficiency and productivity.
- Lead and motivate service advisors and technicians to deliver exceptional results.
- Guide and support service advisors in resolving customer inquiries and concerns.
- Implement and maintain service standards to meet or exceed customer expectations.
- Develop and implement strategies to increase service department profitability.
- Ensure compliance with company policies, procedures, and safety standards.
Benefits
- Competitive compensation
- Comprehensive benefits
- Opportunities for advancement within the organization
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
