Service Technician - Ag - Clarkson
About The Position
Platte Valley Equipment, a full-service John Deere dealer serving Eastern Nebraska and Sioux City, Iowa, is hiring a Service Technician for its Clarkson location. The technician conducts basic diagnostics, service repairs, and maintenance on customer- and dealer-owned agricultural and turf equipment, including established Ag Management Solutions products. The role may include providing in-field customer service, with occasional guidance from the Service Manager, Service Location Manager, Shop Foreman, or senior technicians. The position includes ongoing dealership and manufacturer training, mentoring, and on-the-job learning. Technicians are expected to meet performance targets, maintain equipment and an organized work area, follow safety rules, complete paperwork accurately and on time, track time and materials, and provide excellent customer service. This is an hourly, incentive-eligible role with a starting base rate of $19.00 to $48.00, depending on experience.
Requirements
- At least 1 year of experience performing service repairs.
- Proficient knowledge of mechanical, electrical, and hydraulic systems used to repair agricultural and turf equipment.
- Ability to perform basic repairs and maintenance using specialized tools and equipment and following Technical Manual procedures.
- Familiarity with Service Center and basic computer functions.
- Ability to operate vehicles and equipment used for diagnostic purposes.
- Strong oral and written communication skills.
- Ability to lift at least 75 lbs. repeatedly.
- Basic Service Technician certification.
- High school diploma or equivalent experience.
- Valid driver's license.
Nice To Haves
- John Deere Service Technician certification.
- Associate's degree.
- Forklift license.
Responsibilities
- Conduct basic diagnostics and repairs on agricultural and turf equipment, including established Ag Management Solutions products.
- Participate in Service EDUCATE Training programs and pursue self-training using dealership tools and resources.
- Stay current on products and develop technical and product knowledge through dealership training, manufacturer training, and on-the-job learning.
- Diagnose and support machine systems, including Precision Ag technology.
- Maintain vehicles, inventory, tools, and equipment.
- Keep the work area clean and organized and complete tasks in a neat and orderly fashion.
- Follow safety rules and regulations during work assignments.
- Complete required paperwork and forms accurately and on time using ExpertServices.
- Accurately track time on a timecard and account for materials used.
- Provide excellent customer service and uphold a positive dealer image.
- Provide in-field service to customers when called upon.
- Meet or exceed the effective labor rate goal, targeting approximately $160.
- Maintain a minimum 85% labor performance.
- Work alongside a mentor for at least one hour per week.
- Complete assigned training and keep it up to date.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Paid time off
- 401(k) and Roth retirement savings with employer match
- Life insurance
- Disability insurance
- Performance-based incentive eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
