Field Service Technician - Ag

Ziegler•Willmar, MN

5d•Onsite

About The Position

Ziegler Ag Equipment is hiring a Field Service Ag Technician to service the full line of agricultural equipment, from planting through harvest, for customers around its Willmar branch. A company truck is provided. The position involves diagnosing and repairing equipment at customer locations, including complex mechanical, hydraulic, gas, diesel, and electrical systems. The technician responds to customer needs, collaborates with other technicians, works safely, and documents work orders and parts needs. The role may involve indoor and outdoor work and loud noise. Employees are expected to respond to after-hours emergency calls as directed by their supervisor. The advertised pay range is $38.00 to $51.00; starting wage depends on skills, experience, education, and location. The pay range may vary by 10% depending on the applicant’s location. Ziegler describes itself as a third-generation, family-owned CAT dealer founded in 1914, with over 2,400 employees across more than 30 locations in Minnesota, Iowa, and northern Missouri.

Requirements

A two-year technical college degree in diesel technology or a related field, or a high school diploma/GED and two years of comparable shop mechanic experience.
At least three years of relevant diesel equipment repair experience; some field experience is preferred.
Working knowledge of repairing a variety of agricultural equipment.
Ability to write and communicate effectively and interact with supervisors, customers, and team members.
Basic computer skills for documenting work orders and using online diagnostic systems.
Own mechanic tool set.
Ability to maintain a safe and clean work environment, including the service truck.
Willingness and ability to respond to after-hours emergency calls as directed by the supervisor.
Ability to operate equipment safely.
Must have and maintain a clean driving record.
Must pass a DOT pre-employment drug screen and physical because the role is deemed safety-sensitive.
DOT medical card or ability to obtain one.
Class A CDL or willingness to obtain one within a defined period.
Ability to meet the stated physical requirements, including pushing/pulling up to 50 pounds and lifting/carrying up to 60 pounds.

Nice To Haves

Agricultural technology experience is a definite plus.
Some field experience is preferred.

Responsibilities

Diagnose and repair agricultural equipment, including application, tillage, planting, and harvest equipment, at customer locations.
Use independent judgment to repair a variety of complex equipment and tools involving mechanical, hydraulic, gas, diesel, and electrical systems.
Work safely and follow company policies, procedures, and standards.
Respond to customer needs in a positive, supportive, and timely manner to ensure maximum value for the work performed.
Work collaboratively and assist other technicians with troubleshooting and repairs as needed.
Document work orders completely and promptly, identify parts needs, and communicate those needs for inventory.
Respond to after-hours emergency calls as directed by the supervisor.

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
15 days of PTO in the first year, with accrual starting on day one
Nine paid holidays
401(k) plan with company contribution and match
Health Savings Account, with Ziegler contributing up to $1,000 tax-free each year
Short-term disability insurance
Long-term disability insurance
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Paid parental leave
Funeral leave
Fitness membership discount
Education assistance
Safety boot reimbursement
PPE and uniforms provided
Tool insurance
Company truck
Safe, clean, and friendly work environment
Ongoing professional development and training