Field Service Technician - Ag

Ziegler Caterpillar•Willmar, MN

7d•$38 - $51•Onsite

About The Position

Ziegler Ag Equipment is hiring a Field Service Technician to service the full line of agricultural equipment, from planting through harvest, for customers surrounding its Willmar branch. The position performs complex repairs at customer locations and uses independent judgment across mechanical, hydraulic, gas, diesel, and electrical systems. A company truck is provided. The pay range is $38.00 to $51.00. Starting wage depends on skills, experience, education, and location; the range may vary by 10% depending on applicant location. Full-time positions are benefits eligible. Work may take place indoors and/or outdoors, and noise may be loud at times. The role is safety-sensitive and requires a DOT pre-employment drug screen and physical. Ziegler is a third-generation, family-owned CAT dealer founded in 1914, with over 2,400 employees across more than 30 locations in Minnesota, Iowa, and northern Missouri. The company describes its work environment as safe, clean, and friendly and offers career development, training, and work/life balance.

Requirements

A two-year technical college degree in diesel technology or a related field; or a high school diploma/GED and two years of comparable shop mechanic experience.
At least three years of relevant diesel equipment repair experience, preferably including some field experience.
Working knowledge of repairing a variety of agricultural equipment.
Ability to write and communicate effectively and interact with supervisors, customers, and team members.
Basic computer skills to document work orders and use online diagnostic systems.
Own mechanic tool set.
Ability to operate equipment safely.
Must have and maintain a clean driving record.
Must pass a DOT pre-employment drug screen and physical because the role is safety-sensitive.
DOT medical card, or ability to obtain one.
Class A CDL, or willingness to obtain one within a defined period.
Ability to perform the listed physical activities and demands, including pushing/pulling up to 50 pounds and lifting/carrying up to 60 pounds.

Nice To Haves

Agricultural technology experience is a definite plus.

Responsibilities

Diagnose and repair agricultural equipment—including application, tillage, planting, and harvest equipment—at customer locations.
Use independent judgment to repair complex equipment and tools involving mechanical, hydraulic, gas, diesel, and electrical systems.
Work safely and follow company policies, procedures, and standards.
Respond to customer needs positively, supportively, and promptly to ensure maximum value for work performed.
Collaborate with and assist other technicians with troubleshooting and repairs.
Document work orders completely and promptly, and identify and communicate parts needs for inventory.
Maintain a safe and clean work environment, including the service truck.
Respond to after-hours emergency calls as directed by the supervisor.

Benefits

Health, dental, vision, and life insurance
15 days of PTO in the first year, with accrual starting on day one
Nine paid holidays
401(k) plan with company contribution and match
Health Savings Account, with Ziegler contributing up to $1,000 tax-free each year
Short-term and long-term disability insurance
Flexible spending account (FSA)
Employee Assistance Program (EAP)
Paid parental leave
Funeral leave
Fitness membership discount
Education assistance
Safety boot reimbursement
PPE and uniforms provided
Tool insurance
Company truck
Safe, clean, and friendly work environment
Ongoing professional development and training