Service Technician - The Woods (Student Living)

Greystar Management Services•Marquette, MI
•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure that buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position handles resident service requests, preventive maintenance, apartment make-ready work, inventory and documentation, grounds upkeep, safety compliance, and inspections of property work. The role may require local routine travel and a flexible schedule that includes on-call duties during evenings, weekends, and holidays.

Requirements

  • High school diploma, GED, or related experience and/or training.
  • At least 2 years of experience in property management maintenance, building maintenance, or a related trade.
  • Proficiency with internet, word processing, spreadsheet, and database management programs.
  • For certified Service Technicians, EPA Type I and II or Universal certification for refrigerant recycling.
  • Certifications required by applicable state and local jurisdictions.
  • A valid driver’s license may be required to operate a golf cart on the property, depending on property size and applicability.
  • Ability to work independently, as a leader, and collaboratively as part of a team.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to occasionally lift more than 50 pounds with assistance.
  • Ability to work a flexible schedule, including on-call duties during evenings, weekends, and holidays.
  • Local routine travel may be required for business meetings, training, or other work-related situations.

Responsibilities

  • Complete resident-requested work orders and preventive maintenance by diagnosing problems and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
  • Track supplies and equipment taken from the maintenance department, return unused items, and notify the maintenance supervisor about reordering needs.
  • Complete service-request documentation and other paperwork accurately and on time.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost control by repairing parts when practical, conserving supplies, and using tools and equipment correctly.
  • Follow safety and risk-management policies, attend safety meetings, complete required safety training, and report accidents and incidents promptly and accurately.
  • Periodically inspect work by contractors, vendors, and other service providers to verify that work, materials, and services meet required quality standards and specifications.
  • Assist with routine and periodic property inspections, address safety and repair concerns, and communicate the property's physical needs to management.
  • Perform other duties as assigned or necessary.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • May be eligible for onsite-position bonus programs, subject to the stated conditions.
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