Service Technician - Tower701 (Student Living)

Greystar•Syracuse, NY

1d•$24 - $26•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and preventive maintenance, prepares vacant apartments for leasing and move-ins, maintains supplies and documentation, and helps care for the property’s grounds and shared spaces. The position also supports cost control, safety and risk management, property inspections, and quality checks of vendor work. Other duties may be assigned as necessary.

Requirements

High school diploma, GED, or related experience and/or training.
At least 2 years of experience in property management maintenance, other building maintenance, or a related trade.
May be required to hold various certifications, such as HVAC, and licenses.
Proactive and self-motivated, with the ability to work independently, as a leader, and as a collaborative team member.
Proficient in internet, word processing, spreadsheet, and database management programs for completing reports and documents.
For Certified Service Technicians, EPA Type I and II or Universal certification for refrigerant recycling is required.
Must hold certifications required by state and local jurisdictions.
A valid driver’s license may be required to operate a golf cart on the property, depending on property size and applicability.
Able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Able to work indoors and outdoors in all weather conditions.
Able to occasionally lift more than 50 pounds with assistance.
Able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.
Local routine travel may be required for business meetings, training programs, or other work-related situations.

Responsibilities

Complete resident-requested work orders and preventive maintenance by diagnosing problems and making repairs in accordance with company policies, procedures, safety standards, and code requirements.
Prepare vacant apartment homes for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance, and inspecting completed work.
Track maintenance inventory, return unused materials and equipment to designated locations, and notify the maintenance supervisor about items that need to be reordered.
Complete service-request documentation and other paperwork accurately and on time.
Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Follow safety and risk-management policies, participate in routine safety meetings, complete required OSHA and other safety training, and promptly and accurately report accidents and incidents.
Periodically inspect work performed by contractors, vendors, and other service providers to verify that it meets quality standards, scope, and specifications.
Assist with routine and periodic property inspections, identify safety and risk-management concerns, help keep the property in good repair, and communicate physical property needs to management.
Perform other duties as assigned or necessary.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrued with tenure.
Onsite housing discounts at Greystar-managed communities for onsite team members, subject to discount and unit availability.
A six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The position may be eligible for weekly, monthly, and/or quarterly bonus programs.