Service Technician - Union on Knox (Student Living)

Greystar Management Services•Union, MD

1d•Onsite

About The Position

This position performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas meet the company’s standards for cleanliness, appearance, safety, and functionality. The technician handles resident service requests and preventive maintenance, prepares vacant apartments for new residents, maintains supplies and documentation, and helps keep property grounds and shared areas in good condition. The role also supports safety and expense-control programs and may inspect work performed by contractors and vendors. The position requires working inside and outside in all weather conditions. The schedule is flexible and includes taking on-call duty during evenings, weekends, and holidays. Local routine travel may be required for meetings, training, or other work-related needs. The hourly pay range is $17.00–$19.00. Union and prevailing-wage compensation and benefits may vary under applicable collective bargaining agreements or local requirements.

Requirements

High school diploma, GED, or related experience and/or training.
At least 2 years of experience in property-management maintenance, other building maintenance, or a related trade.
May be required to hold certifications such as HVAC certifications and licenses.
Proactive and self-motivated, with the ability to work independently, as a leader, and as a collaborative team member.
Proficiency with internet, word-processing, spreadsheet, and database-management programs for completing reports and documents.
For Certified Service Technicians, EPA Type I and II or Universal refrigerant-recycling certification.
All certifications required by state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, depending on property size and if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to occasionally lift more than 50 pounds with assistance.
Ability to work a flexible schedule, including on-call duty during evenings, weekends, and holidays.
Ability to travel locally for business meetings, training programs, or other work-related needs.

Responsibilities

Complete work orders resulting from resident requests and perform preventive maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-in by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Track maintenance inventory and supplies, return unused items, and notify the maintenance supervisor of reordering needs.
Complete service-request documentation and other paperwork accurately and on time.
Maintain grounds, common areas, and amenities, including picking up debris, pressure-washing breezeways and pool areas, general cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Follow safety and risk-management policies, attend routine safety meetings, complete required safety training, and promptly and accurately report accidents and incidents.
Periodically inspect contractors’, vendors’, and other service providers’ work to verify quality, materials, services, scope, and specifications.
Assist with routine and periodic property inspections, identify safety and repair concerns, and communicate the property’s physical needs to management.
Perform other duties as assigned or necessary.

Benefits

Medical insurance, including low-cost or free basic employee-only coverage
Dental insurance
Vision insurance
Disability insurance
Life insurance
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires
Birthday off after 1 year of service
Additional vacation accrued with tenure
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability
Paid sabbatical of 6 weeks after 10 years of service and every 5 years thereafter
401(k) with company match up to 6% of pay after 6 months of service
Paid parental leave
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy
Employee Assistance Program
Critical illness, accident, and hospital indemnity plans
Pet insurance
Legal plans
Charitable giving program and benefits
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions