Service Technician- Courtesy Toyota of Brandon

Asbury Automotive•Brandon, FL

13d

About The Position

The Service Technician is responsible for understanding and completing routine repairs needed to repair customer vehicles. The role performs general repairs and diagnoses, with some assistance, including light engine work; transmissions and clutches; drive shafts; electrical systems such as starters and alternators; HVAC systems; and steering and suspension systems. The technician is expected to hold a majority of their manufacturer certifications. The position requires accurate inspections and documentation, communication with service advisors, ongoing technical training, and compliance with applicable laws and company policies. Technicians help maintain customer satisfaction, complete warranty work, and return vehicles in the same clean condition as before service. Courtesy is part of Asbury Automotive Group, a Fortune 500 company and one of the largest franchised automotive retailers in the United States. Asbury describes its culture as focused on exceptional guest experiences and a fun, supportive, and inclusive environment for team members.

Requirements

Previous automotive technician experience is required.
Must have basic tools.
Must have strong technical and mechanical skills.
Must be a team player and able to work repetitively on complex tasks.
Must be at least 18 years of age.
Must have a valid driver’s license.
Must pass pre-employment background and drug screening.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred.

Responsibilities

Accurately complete the multi-point inspection form for each vehicle.
Document all work performed and recommended on assigned repair orders.
Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
Maintain technician proficiency according to Asbury standards.
Conduct road tests when necessary and practical to determine required work and confirm completed repairs.
Perform all levels of vehicle diagnosis and repair.
Perform preventive and routine maintenance services at all levels.
Use product and technical training assigned by the manufacturer and management.
Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
Maintain the manufacturer Customer Satisfaction Index at or above Asbury’s specified goals for district, regional, and national scores.
Complete work, notations, and timekeeping needed to complete warranty repair orders and file warranty claims.
Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
Ensure customer vehicles are returned as clean as they were before service.
Complete required compliance training, including training related to hazardous waste disposal and OSHA Right-to-Know requirements.
Comply with federal, state, and local laws and company policy regarding protection of customer vehicles, property, and information.

Benefits

Weekly pay
Paid holidays and paid time off
Paid training
Stock awards for eligible management and front-line team members
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
Up to 12 weeks of paid pregnancy leave (disability leave)
Paid parental leave
Health savings accounts
Flexible spending accounts
Short- and long-term disability plans
Whole life and term life insurance
401(k) with company match
Digital career path tool
Continuous training through Asbury’s Internal Learning Management System
Professional growth and development opportunities
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Paid volunteer hours through community service initiatives
Employee referral program with bonus opportunities