Service - Lot Attendant - Courtesy Toyota of Brandon

Asbury Automotive Group•Brandon, FL

About The Position

The Service Lot Attendant is an initial point of contact for service customers arriving at the dealership. The role greets customers, obtains vehicle information when possible, helps with check-in, and moves customer vehicles from the service drive to the shop. The attendant supports the Service Advisor and other dealership personnel, follows vehicle and key-handling procedures, and helps deliver an organized, customer-focused service experience. The position requires working outdoors and standing for extended periods.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver's license.
  • Must be able to pass pre-employment background and drug screening.
  • Ability to work outdoors and be on your feet for extended periods.

Nice To Haves

  • Ability to operate a manual transmission is highly preferred.

Responsibilities

  • Greet service customers promptly and courteously and obtain vehicle information at the customer's vehicle when possible.
  • Assist the Service Advisor in helping customers while maintaining organization in the service drive.
  • Move customer vehicles from the service drive to the shop safely and securely, following the process outlined by management.
  • Retain vehicle keys according to departmental safeguard procedures.
  • Promote effective working relationships with dealership associates and departments.
  • Follow dealership-specific procedures for active vehicle delivery to support customer satisfaction and return visits.
  • Assist dealership personnel as needed to help ensure the dealership operates fully.

Benefits

  • Weekly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for eligible select management and front-line team members
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings and flexible spending accounts
  • Short-term and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Pet insurance
  • Digital career path tool and continuous training
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Community service initiatives, including paid volunteer hours
  • Employee referral program with bonus opportunities
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