Service - Lot Attendant - Courtesy Toyota of Brandon

Asbury Automotive • Brandon, FL

2d

About The Position

The Service Lot Attendant is an initial point of contact for customers arriving at the dealership for service. The role includes greeting customers, helping check them in for appointments, assisting Service Advisors, and safely moving customer vehicles from the service drive to the shop. The attendant also safeguards vehicle keys, supports effective working relationships across the dealership, and follows dealership procedures for vehicle delivery to encourage customer satisfaction and return visits. The position requires working outdoors and standing for extended periods.

Requirements

• Must be at least 18 years of age.
• Must have a valid driver's license.
• Must pass pre-employment background and drug screening.
• Ability to work outdoors and be on your feet for extended periods.

Nice To Haves

• Ability to operate a manual transmission is highly preferred.

Responsibilities

• Greet service customers promptly and courteously and obtain vehicle information at the customer’s vehicle when possible.
• Assist the Service Advisor in helping customers while keeping the service drive organized.
• Move customer vehicles safely and securely after greeting customers, following management’s process.
• Retain vehicle keys according to departmental safeguard procedures.
• Promote effective working relationships with dealership associates and departments.
• Follow dealership-specific procedures for active delivery of customer vehicles to support customer satisfaction and return visits.
• Assist dealership personnel with work needed to ensure the dealership is fully functioning.

Benefits

• Weekly pay
• Paid holidays and paid time off
• Paid training
• Stock awards for select management and front-line team members
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
• Up to 12 weeks of paid pregnancy leave (disability leave)
• Paid parental leave
• Health savings accounts
• Flexible spending accounts
• Short-term and long-term disability plans
• Whole life and term life insurance
• 401(k) with company match
• Pet insurance
• Digital career path tool
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Technician student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Paid volunteer hours through community service initiatives
• Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed