Service Technician - Richmond, VA

Great Lakes Petroleum•Richmond, VA

About The Position

Great Lakes Petroleum is a provider of fuel delivery and fuel management services, with a focus on customer service, reliable operations, innovative solutions, and safety. The Service Technician provides professional service and support to customers by performing field service installation, startup, repairs, and maintenance of products as needed. The position involves field visits and dispatches, including tank installation and service work, and may require travel out of town or state. On-call availability is required for contaminations, marine work, and spills.

Requirements

  • Valid driver's license.
  • Clean motor vehicle record (MVR).
  • Ability to meet and maintain DOT and FMCSA physical requirements.
  • Ability to troubleshoot, test, repair, and service technical equipment.
  • Ability to drive to various locations for necessary work.
  • Familiarity with mobile tools and applications.

Nice To Haves

  • CDL.

Responsibilities

  • Provide service and customer support during field visits or dispatches.
  • Manage onsite tank installations, repairs, maintenance, and testing tasks.
  • Diagnose errors or technical problems and determine appropriate solutions.
  • Operate a vehicle safely.
  • Follow company field procedures and protocols.
  • Cooperate with the technical team and share information across the organization.
  • Understand customer requirements and make appropriate recommendations or briefings.
  • Build positive relationships with customers.
  • Be on call for contaminations, marine work, and spills.
  • Travel out of town or state for projects as needed.

Benefits

  • Full benefits package including health, dental, vision, and more.
  • Paid time off, including vacation time, six paid holidays, and sick pay.
  • Company-paid life insurance and short-term disability.
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