Service Technician - Richmond, VA

Great Lakes Petroleum•Richmond, VA

About The Position

Great Lakes Petroleum is a provider of fuel delivery and fuel management services. The Service Technician provides professional service and support to customers by performing field-service installation, startup, repairs, and maintenance of products. The role involves onsite tank work, diagnosing technical issues, driving to service locations, and working with customers and the technical team. On-call availability is required for contaminations, marine work, and spills. Travel out of town or out of state may be required for projects.

Requirements

Valid driver's license.
Clean motor vehicle record (MVR).
Ability to meet and maintain Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) physical requirements.
Ability to troubleshoot, test, repair, and service technical equipment.
Ability to drive to various locations for work.
Familiarity with mobile tools and applications.

Nice To Haves

Commercial driver's license (CDL) preferred, but not required.

Responsibilities

Provide service and customer support during field visits or dispatches.
Manage onsite tank installations, repairs, maintenance, and testing tasks.
Diagnose errors or technical problems and determine appropriate solutions.
Operate a vehicle safely.
Follow company procedures and protocols.
Cooperate with the technical team and share information across the organization.
Understand customer requirements and make appropriate recommendations or briefings.
Build positive relationships with customers.
Be on call for contaminations, marine work, and spills.
Travel out of town or out of state for projects when needed.