Field Technician C (Richmond, VA)

L3Harris•Richmond, VA

2d•Onsite

About The Position

L3Harris Technologies is seeking a Field Technician for its Field Services organization supporting the Federal Aviation Administration (FAA). The role provides field support in Washington, DC airspace across southern Virginia and northern North Carolina. Field technicians support FAA contracts and programs including FTI, ADS-B, DCNS, and other FSG programs. The technician installs, repairs, configures, tests, and performs preventative maintenance on equipment at remote customer locations. Work is performed remotely on a scheduled and on-call basis, with occasional travel outside the assigned area to meet FAA customer needs. The position also involves documenting field work, coordinating with support organizations to resolve issues, maintaining tools and inventory, and following company and program procedures. The role requires lifting items up to 32 pounds and using ladders or step stools to reach heights of approximately 10 feet. Candidates must be able to obtain an FAA Public Trust Security Clearance.

Requirements

High school diploma or equivalent and at least 6 years of prior relevant experience, or 2 years of post-secondary education/an associate degree and at least 2 years of prior related experience.
Maintain a valid driver's license and/or local U.S. State REAL ID equivalent and a satisfactory driving record.
Ability to obtain an FAA Public Trust Security Clearance.
Ability to lift items up to 32 pounds and use ladders and step stools to reach heights of approximately 10 feet.
Ability to work remotely and on call, including outside regularly scheduled hours when needed.
Ability to read and follow equipment drawings and task orders and document work performed.

Nice To Haves

Network+, CCNA, CCNP, CCNA Wireless, or A+ certification.
Excellent customer service skills.
Ability to work in a high-stress, high-visibility environment.
Good working knowledge of cable connectors and replacement, including RJ-11, RJ-45, DB-25, V.35, and RS-449.
Excellent working knowledge of fiber and working knowledge of multiplexers, network topology, Frame Relay, Fractional T-1, SONET, ATM, private line, and voice and data applications.
Working knowledge of power testing, including AC and DC and three-phase AC, and familiarity with configuration and operation of 24VDC and 48VDC power supplies.
Experience with network and circuit testing using T1 Testing Specifications, DS3 testing, digital testing (BERT), and analog VG testing within Bell Core Standards.
Working knowledge and use of network test equipment such as JDSU HST, Ameritech AM5XT, Sage 935, digital oscilloscopes, Halcyon 704A, Para-scope, or other T1/DS3 test sets.
IP-based knowledge and experience configuring routers and switches.
Experience installing equipment racks, including wall-mount, raised-floor, and concrete installations.

Responsibilities

Provide technical support for FAA programs and systems, including FTI, MS, ADS-B, DCNS, WMSS, and others supported by L3Harris.
Install, repair, configure, test, and perform preventative maintenance on equipment at remote customer locations.
Work remotely at customer locations on a scheduled and on-call basis within the assigned area.
Occasionally travel to remote sites outside the assigned area to assist with FAA customer needs or requests.
Read, understand, and follow equipment drawings and task orders.
Take notes and document work performed at customer locations.
Coordinate by phone with the NOCC, the SAC, and the Helpdesk to resolve field issues.
Maintain tools, test equipment, parts and electronics, truck-stock inventory, and personal or company vehicles.
Prepare for assigned tasks before dispatching.
Work outside regularly scheduled hours when on call, as needed to meet customer needs.
Work with the supervisor (ASL) to ensure L3Harris and program-specific policies and procedures are followed.