Service Technician - Cirque Residences

Greystar Management Services•Dallas, TX
•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests, preventive maintenance, apartment make-ready work, inventory and documentation, and upkeep of shared property areas. It also supports safety, cost control, and quality inspections. The role may involve travel to other properties or to attend training and business meetings, and requires a flexible schedule that includes on-call work during evenings, weekends, and holidays.

Requirements

  • All Service Technicians must have certifications required by applicable state and local jurisdictions.
  • A valid driver’s license is required to operate a golf cart on the property, depending on property size and if applicable.
  • Ability to work a flexible schedule that includes taking on-call shifts during evenings, weekends, and holidays.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

  • EPA Type I and II or Universal certification for refrigerant recycling (applies to Certified Service Technicians).

Responsibilities

  • Complete work orders generated from resident service requests and perform preventive maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by performing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance, and inspecting finished work.
  • Track and manage maintenance materials, supplies, equipment, and tools; return unused items and notify the maintenance supervisor when reordering is needed.
  • Complete service-request documentation and other paperwork accurately and promptly.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
  • Follow safety and risk-management policies, participate in routine safety meetings and required training, and report accidents and incidents promptly and accurately.
  • Periodically inspect work performed by contractors, vendors, and other service providers to verify that work, materials, and services meet quality standards, scope, and specifications.
  • Assist with routine and periodic property inspections to identify safety and risk-management concerns, keep the property in good repair, and communicate physical needs to management.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost (free basic) employee medical coverage for employee-only plans.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs, depending on the position and applicable program.
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