Service Technician - Avenue 900

Greystar Management Services•Euless, TX
•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure that the buildings, grounds, amenities, and common areas of the property meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests, preventative maintenance, apartment make-readies, property upkeep, and accurate maintenance documentation while following established procedures, safety standards, and applicable codes. The technician supports inventory control and expense-management efforts, may inspect work completed by vendors and contractors, and assists with routine property inspections and reporting physical or safety concerns to management. The position may require travel to other properties or to training and business meetings. A flexible work schedule includes taking on-call duties during evenings, weekends, and holidays.

Requirements

  • Service Technicians must have certifications required by applicable state and local jurisdictions.
  • A valid driver's license is required to operate a golf cart on the property when applicable, depending on property size.
  • Must be able to work a flexible schedule that includes on-call duties during evenings, weekends, and holidays.
  • Must be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Must be able to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
  • Must be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

  • Complete resident-requested work orders and preventative maintenance by diagnosing problems and making repairs according to company policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by completing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
  • Follow procedures for obtaining and returning maintenance materials, supplies, equipment, tools, and other items; track inventory use and notify the maintenance supervisor when items need to be reordered.
  • Complete service-request documentation and other paperwork accurately, completely, and on time.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing parts rather than replacing them when possible, avoiding waste, and using tools and equipment correctly.
  • Attend and participate in routine safety meetings, complete required OSHA and other safety training, and promptly and accurately report accidents and incidents.
  • Periodically inspect contractors', vendors', and other service providers' work to verify that quality, materials, services, scope, and specifications meet requirements.
  • Assist with routine and periodic property inspections, identify safety and risk-management concerns, help keep the property in good repair, and communicate physical-property needs to management.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost or free basic employee medical coverage for employee-only enrollment.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Paid six-week sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match of up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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