Service Technician - Avenue 900

Greystar•Euless, TX
•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure that buildings, grounds, amenities, and common areas meet the company’s standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests, preventive maintenance, apartment preparation for new residents, property upkeep, and related documentation. It also supports safety, risk management, cost control, and quality oversight of work performed by vendors and contractors. The position requires work indoors and outdoors in all weather conditions, physical activity including climbing and lifting, and a flexible schedule that includes on-call duties during evenings, weekends, and holidays. Travel may occasionally be required to assist other properties or attend training and business meetings.

Requirements

  • All Service Technicians must hold certifications required by applicable state and local jurisdictions.
  • A valid driver’s license is required to operate a golf cart on the property when applicable, depending on property size.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Ability to work a flexible schedule that includes taking on-call shifts during evenings, weekends, and holidays.
  • Ability to travel occasionally to assist other properties or attend training classes and business meetings, as needed.

Nice To Haves

  • EPA Type I and II or Universal refrigerant-recycling certification is required for Certified Service Technicians.

Responsibilities

  • Complete work orders from resident service requests and perform preventive maintenance; diagnose problems and make repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-in by completing pre-move-out inspections, creating maintenance punch lists, arranging vendors and supplies, completing maintenance tasks, and inspecting completed work.
  • Track and manage maintenance materials, supplies, equipment, and tools; return unused items and notify the maintenance supervisor when reordering is needed.
  • Complete service-request documentation and other paperwork accurately and on time.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing parts when practical, avoiding waste, and using tools and equipment correctly.
  • Follow safety and risk-management policies, participate in safety meetings and required training, and promptly and accurately report accidents and incidents.
  • Periodically inspect contractors’ and vendors’ work to confirm it meets quality standards, scope, and specifications.
  • Assist with routine and periodic property inspections, identify safety and repair concerns, and communicate the property’s physical needs to management.

Benefits

  • Medical insurance, including low-cost or free basic employee-only coverage
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires
  • Birthday off after one year of service
  • Additional vacation accrued with tenure
  • Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability
  • Paid sabbatical of six weeks after 10 years of service and every five years thereafter
  • 401(k) with company match up to 6% of pay after six months of service
  • Paid parental leave
  • Fertility benefit reimbursement up to $10,000, including adoption or surrogacy
  • Employee Assistance Program
  • Critical illness, accident, and hospital indemnity plans
  • Pet insurance
  • Legal plans
  • Charitable giving program and benefits
  • May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions
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