Service Technician

Whaley Foodservice•Columbus, GA

About The Position

Whaley Foodservice is hiring a Service Technician to diagnose, troubleshoot, and repair commercial kitchen equipment, refrigeration, or HVAC systems. The role involves completing service calls accurately and promptly, keeping customers and the branch office informed, coordinating parts orders, and maintaining truck stock, the service vehicle, tools, and uniforms according to company standards and safety practices. Technicians must meet on-call requirements. The position involves extensive daily travel to work sites and an on-call weekend rotation whose frequency varies by branch size. The listed pay rate is $22.00–$27.00 per hour, with sign-on bonus potential for qualified experienced technicians.

Requirements

  • Must be at least 18 years of age.
  • Valid driver's license and driving record that aligns with the company's safety standards.
  • Satisfactory background check and drug screen required.
  • At least 1 year of applicable experience in at least one of these areas: commercial cooking equipment, commercial refrigeration, or commercial HVAC.
  • Ability to work independently.
  • Strong attention to detail.
  • Excellent communication and soft skills.
  • Good driving record.
  • Ability to lift and/or move up to 50 pounds regularly, up to 100 pounds frequently, and more than 100 pounds occasionally with assistance.
  • Ability to repeatedly bend, twist, stoop, kneel, and climb ladders.
  • Ability to travel extensively each day to work-site locations.

Nice To Haves

  • Automotive, electrical, installation, or mechanical background.
  • Journeyman license and/or CFESA certification.

Responsibilities

  • Diagnose, troubleshoot, and repair commercial cooking kitchen equipment, refrigeration, or HVAC.
  • Communicate repair status updates to customers and the branch office.
  • Communicate parts orders with the branch.
  • Complete service calls accurately and in a timely manner.
  • Audit truck stock to ensure required parts are stocked.
  • Maintain the service vehicle, tools, and uniforms in accordance with Whaley standards and safety requirements.
  • Meet on-call requirements.

Benefits

  • Sign-on bonus potential for qualified experienced technicians.
  • Competitive salary and on-call pay.
  • Company vehicle and cell phone.
  • Uniforms provided.
  • Meters and test equipment.
  • Continuing education.
  • Industry certification.
  • 401(k) and profit sharing.
  • Paid holidays and vacation.
  • Medical and dental benefits.
  • Short-term disability.
  • Company-paid long-term disability insurance.
  • Company-paid life insurance.
  • Town Shares Program to share in the company's success.
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