Service Technician

Lithia & Driveway•Memphis, TN

7d•Onsite

About The Position

Hyundai of South Memphis is hiring a Service Technician to perform automotive repairs and maintenance in a fast-paced, customer-focused dealership environment. The technician is expected to work efficiently and accurately in accordance with Lithia and manufacturer standards, safety requirements, and departmental policies. The role includes diagnosing vehicle malfunctions, documenting repair work and test results, road-testing vehicles, maintaining tools and a clean workspace, and returning vehicles to customers in clean condition. The technician must complete assigned training and maintain applicable manufacturer and ASE certifications. The position requires a high school diploma or equivalent, that the applicant be at least 18 years old, a valid driver's license, and an acceptable driving record. The workplace is drug-free, and reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

High school graduate or equivalent.
At least 18 years old.
Manufacturer training passed, with the ability to perform without supervision repairs in lube and maintenance services, engine repair, suspension and steering repair, brake repair, electrical and electrical systems repair, and heating and air-conditioning repair.
Manufacturer certification in all listed repair areas.
At least three ASE certifications; ASE Master Technician status is indicated as preferred with the wording “Should be an ASE Master Technician.”
Customer Pay Repairs proficiency greater than 105%.
Three to five years of automotive technical experience.
Valid driver's license in the state of residence and an acceptable driving record.

Nice To Haves

ASE Master Technician certification.
Engine drivability diagnosis and repair (listed as optional).

Responsibilities

Perform work listed on repair orders efficiently and accurately, in accordance with Lithia and manufacturer standards.
Diagnose causes of vehicle malfunctions.
Complete work according to applicable safety requirements.
Road-test vehicles to verify the quality of repairs.
Record repair time using company time-clock procedures.
Document work performed and test procedures and results on repair orders.
Provide and maintain an inventory of normal mechanic's tools needed for trained work that are not normally inventoried as special tools.
Return special tools to their proper place.
Use shop supplies and materials practically and economically.
Maintain an organized, clean workspace and clean the work stall every day.
Return customers' vehicles as clean as they were before service.
Complete required training and acquire and maintain manufacturer and ASE certifications through required training.
Participate in and use technical training assigned by management.
Review technical bulletins and other publications as assigned by management.
Communicate constructively with dealership personnel to meet customer needs.
Report conditions that could jeopardize the safety, welfare, or integrity of the dealership, its personnel, or customers.
Meet departmental grooming, hygiene, and uniform standards, including specified work clothing and belts without buckles that could scratch vehicles.
Arrive, take breaks, and depart at times designated by management.