Service Technician

Woda Cooper • Cherryville, NC

13d • Onsite

About The Position

The Service Technician maintains apartments and common areas at Rutherford Crossing, an affordable apartment community in Cherryville, North Carolina. The role includes routine and emergency repairs, property cleaning and upkeep, apartment turnovers, inspections, and resident-focused service. The technician must help maintain the community’s appearance and safety, respond to maintenance issues, and be available for after-hours, weekend, and holiday emergencies as assigned. The position requires a high school diploma or GED, general plumbing and electrical knowledge, and the physical ability to perform maintenance work across the property.

Requirements

• Must be at least 18 years old.
• High school diploma or GED.
• Must be able to read and speak English and follow oral and written directions.
• Thorough knowledge of general plumbing and electrical work.
• Ability to read repair manuals.
• Ability to use hand tools and power tools.
• Ability to follow instructions.
• Excellent time management skills.
• Strong analytical and problem-solving skills.
• Valid driver’s license and auto insurance.
• Ability to stand and walk for prolonged periods, climb ladders, bend, crawl into awkward spaces, lift up to 50 pounds, and traverse properties with stairs in varying weather conditions.

Nice To Haves

• Previous maintenance experience.

Responsibilities

• Maintain positive interactions with residents and the public to support the community image and resident retention.
• Perform general and emergency maintenance in apartments and common areas, including snow removal during events that may occur after hours and on weekends.
• Provide proactive, customer-centered service to prospects, residents, family members, and community associates.
• Maintain confidentiality of prospect and resident information.
• Maintain the appearance and curb appeal of the community.
• Clean and maintain the property daily, including sanitizing, dusting, sweeping, mopping, and waste disposal.
• Turn over apartments, including trash removal, cleaning, painting, carpet shampooing, and other repairs as needed or directed.
• Use required company databases and software programs.
• Identify maintenance problems, potential liability, and workplace hazards, and take appropriate action.
• Document daily, weekly, and monthly visual inspections of property conditions, including roofs, gutters, downspouts, walkways, safety concerns, parking lots, and apartments.
• Remain available and on call for emergencies after hours, on weekends, holidays, or as assigned.
• Wear the designated maintenance uniform and report to work dependably and on schedule.
• Use personal protective equipment as required by company policy.
• Assist with third-party inspections as needed.
• Participate in and complete OSHA 10 training.
• Perform other related duties as assigned.

Benefits

• Competitive wages and annual bonus opportunities.
• Medical, dental, and vision coverage.
• Short-term disability and life insurance.
• 401(k) with company match.
• Employee ownership through an Employee Stock Ownership Plan (ESOP).
• Cell phone discount.
• 12 days of paid time off.
• 8 paid holidays and 2 floating holidays.
• Fitness reimbursement.
• Professional development reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED