Service Technician
About The Position
OWL Services is hiring a Petroleum Service Technician to service, troubleshoot, repair, and install petroleum equipment at fueling locations. The technician diagnoses and repairs fuel dispensers, hanging hardware, point-of-sale equipment, and related systems; replaces mechanical and electrical components; documents work; and provides technical assistance and product support to customers. The work involves managing service calls independently in the field while coordinating with dispatch, customers, technicians, and management. OWL provides training and resources to support technicians’ development and ability to work on additional systems.
Requirements
- High school diploma or GED.
- At least 2 years of experience or technical schooling in mechanical, electrical, computer, petroleum equipment, or a related trade.
- Strong mechanical and electrical troubleshooting skills.
- Ability to communicate effectively with customers and team members.
- Strong attention to detail and commitment to quality workmanship.
- Positive, professional attitude.
- Ability to work outdoors in varying weather conditions.
- Ability to safely lift and carry equipment weighing up to 75 lbs.
- Valid driver's license and clean driving record.
- Ability and willingness to complete required training and certifications.
Nice To Haves
- Petroleum equipment service experience.
- Fuel dispenser installation or repair experience.
- Experience with Wayne or Gilbarco dispensers.
- Experience with Verifone equipment.
- Point-of-sale installation and repair experience.
- Computer networking experience.
- Electrical troubleshooting experience.
- Mechanical repair experience.
- Commercial or industrial field service experience.
- Experience servicing convenience store, gas station, fleet fueling, or similar equipment.
Responsibilities
- Perform petroleum equipment service, troubleshooting, repair, and installation safely, professionally, and on time.
- Diagnose and repair fuel dispensers, hanging hardware, point-of-sale equipment, and related systems.
- Troubleshoot mechanical and electrical systems and replace components.
- Install, repair, and replace dispenser hardware and equipment.
- Complete service calls accurately and efficiently while maintaining high workmanship standards.
- Document work performed and complete job paperwork at the time of service.
- Communicate professionally with customers and provide technical assistance and product support.
- Build customer relationships by delivering dependable service and solutions.
- Complete required training and maintain current certifications and equipment knowledge.
- Learn and support additional systems and equipment at customer locations.
- Manage multiple service calls and priorities in a fast-paced field environment.
- Work independently while collaborating with dispatch, customers, technicians, and management.
- Follow company, customer, and safety procedures.
Benefits
- World-class paid training to expand technical skills and certifications.
- 10 paid holidays.
- Flexible Time Off.
- 401(k) with company match.
- Health, dental, and vision insurance.
- HSA and FSA options.
- Disability and occupational accident insurance.
- Company-paid life insurance.
- Employee Assistance Program (EAP).
- Opportunities to develop skills across petroleum equipment, POS, electrical, mechanical, networking, EV charging, and other energy infrastructure technologies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
