Service Technician, Seattle

Lucid Motors•Seattle, WA

About The Position

Lucid is seeking a Service Technician to diagnose, maintain, and repair Lucid Motors vehicles and deliver an exceptional customer experience. The role involves troubleshooting and repairing mechanical and electrical issues, maintaining strong knowledge of high-voltage, low-voltage, and electric-vehicle systems, and documenting customer interactions and repairs using the appropriate software. Technicians collaborate with the service team and customers, share technical knowledge, and may work remotely to support the mobile service team as needed. The position requires ASE certifications to be obtained within 6–8 months of hire. Lucid will reimburse the cost of successful completion. Lucid provides online and instructor-led training, career check-ins, and a supportive environment that encourages advancement. The company describes its work environment as clean, safe, and state of the art.

Requirements

2–5 years of experience as an automotive service technician, including previous experience diagnosing and repairing EVs or HEVs.
Knowledge of high-voltage systems, low-voltage systems, and electric-vehicle powertrains.
Customer-facing experience with excellent written and verbal communication skills.
Ability to use applications such as Microsoft Office and learn proprietary DMS software.
EPA 609 Certification.
Willingness to complete Lucid-provided CPR training after hire.
Valid driver's license with no suspensions within the past year.
Drivers under 21 must have held a driver's license for at least 3 years and successfully complete Lucid training upon hire.
Obtain ASE certifications within 6–8 months of hire; Lucid reimburses the cost of successful completion.

Nice To Haves

ASE certifications (A4, A5, A6, A7, A8, L3, or L4 - ADAS).
Experience in luxury automobile repair environments.

Responsibilities

Repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis.
Maintain a high level of knowledge of high-voltage, low-voltage, and general electric-vehicle systems.
Follow correct repair-order documentation procedures, including the Three C's.
Use the appropriate software suite to document all customer vehicle interactions accurately and completely.
Communicate and collaborate effectively with service team members, including advisors and managers, as well as customers.
Demonstrate and teach technical skills and knowledge to others.
Pay close attention to detail and contribute to positive client experiences.
Work remotely and support the mobile service team as needed.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance.
Life and disability coverage.
Paid time off.
Paid holidays.
Paid sick leave.
401(k) retirement plan.
Eligible employees may participate in Lucid's equity program.
Eligible employees may participate in a discretionary annual cash incentive program.
Training, including Lucid-developed online and instructor-led curriculum.
Career check-in conversations with management and support for advancement.
Reimbursement for successful completion of required ASE certifications.