Service Assistant, Seattle

Lucid Motors•Seattle, WA

About The Position

The Service Assistant works with other members of Lucid’s service team to support smooth day-to-day operations. The role requires adapting to a rapidly changing workload and prioritizing tasks. It offers an opportunity to gain experience and develop a career in the automotive industry while helping provide Lucid customers with an exceptional service experience.

Requirements

  • Be 18 years of age or older.
  • Have basic automotive knowledge.
  • Have strong organizational skills and attention to detail.
  • Have excellent communication and interpersonal skills.
  • Be able to work in a fast-paced environment and multitask.
  • Be able to stand and walk for extended periods.
  • Hold a valid driver’s license with no suspensions within the past year.
  • Drivers under 21 must have held a driver’s license for at least three years and successfully complete Lucid training upon hire.
  • Be willing to complete Lucid-provided CPR training after hire.
  • Work full-time, including weekends or extended hours during busy periods.

Nice To Haves

  • Willingness to obtain forklift certification after hire.

Responsibilities

  • Provide a world-class customer experience to internal and external Lucid clients.
  • Drive vehicles to drop off or pick up customer vehicles and loaners, run vehicles to the body shop, and test charging at Electrify America charge stations.
  • Arrange Lyft rides for internal vehicle moves upon request.
  • Assist with Pre-Delivery Inspection carrier preparation and vehicle handovers; help with check-in when needed.
  • Assist technicians with basic repairs in the shop.
  • Move and stage vehicles, deliver parts, wash vehicles, and assist the service department as needed.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability coverage
  • Paid time off
  • Paid holidays
  • Paid sick leave
  • 401(k) retirement plan
  • Eligible employees may participate in the company equity program and/or a discretionary annual cash incentive program.
  • Access to online and instructor-led training, including Lucid-developed curriculum.
  • A clean, safe, state-of-the-art work environment.
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