Associate Service Technician, Seattle

Lucid Motors • Seattle, WA

1d

About The Position

Lucid is seeking an Associate Service Technician to help provide customers with an exceptional service experience. The role focuses on performing Pre-Delivery Inspections (PDI), detail services, test drives, and basic repairs on Lucid vehicles before delivery. Technicians work in a fast-paced environment, troubleshoot problems, and support the company’s sustainable transportation mission. ASE certifications are expected within 6–8 months of hire; Lucid reimburses the cost of successful completion.

The position includes access to Lucid-developed online and instructor-led training, career check-ins with management, and a supportive environment that encourages advancement. The work environment is described as clean, safe, and state-of-the-art. The technician may work remotely and support the mobile service team as needed, and travel may be required.

Requirements

• Be at least 18 years old.
• Have 1–3 years of experience in automobile repair environments.
• Be able to learn high- and low-voltage processes.
• Have customer-facing experience and excellent written and verbal communication skills.
• Be able to use basic computer applications such as Microsoft Office and learn proprietary DMS software.
• Be willing to complete Lucid-provided CPR training after hire.
• Have a valid driver’s license with no suspensions within the past year. Drivers under 21 must have held a driver’s license for at least 3 years and successfully complete Lucid training upon hire.
• Obtain ASE certifications within 6–8 months of hire; Lucid reimburses the cost associated with successful completion.

Nice To Haves

• Prior experience with Pre-Delivery Inspections (PDI).
• Previous experience with EV diagnosis and repair.
• Knowledge of basic electronic principles.
• Willingness to obtain ASE certification in accordance with Lucid’s Career Framework and additional required licenses (A4, A5, A6, A7).
• EPA 609 Certification, or willingness to obtain it upon hire.

Responsibilities

• Perform basic repairs on Lucid vehicles, including removing and replacing parts, body adjustments, tire and wheel exchanges, functionality testing, test drives, and work order administration for vehicles being prepared for delivery.
• Use the appropriate software suite to document all vehicle interactions accurately and completely.
• Perform software updates on vehicles undergoing inspection as needed.
• Communicate and collaborate effectively with service team members, including advisors and managers, as well as customers.
• Learn high- and low-voltage systems and processes.
• Demonstrate attention to detail and a commitment to positive client experiences.
• Work remotely and support the mobile service team as needed; travel may be required.
• Complete other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life and disability coverage
• Paid time off (up to 120 hours accrued for hourly/non-exempt employees; up to 160 hours for salaried/exempt employees)
• Paid holidays
• Paid sick leave
• 401(k) retirement plan
• Eligible employees may participate in Lucid’s equity program
• Eligible employees may participate in a discretionary annual cash incentive program
• Lucid-developed online and instructor-led training
• Career check-in conversations with management
• Clean, safe, state-of-the-art work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed