Service Technician - The 305

Greystar Management Services•Waltham, MA

5d•Onsite

About The Position

This position performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas meet the Company's standards for cleanliness, appearance, safety, and functionality. The technician completes resident-requested work orders and preventive maintenance, prepares vacant apartments for leasing and move-ins, tracks and manages maintenance materials and equipment, documents completed work, and helps maintain common areas and grounds. The role also supports cost control, safety and risk-management programs, contractor quality checks, and property inspections. The position may require travel to assist other properties or attend training and meetings, and requires a flexible schedule that includes taking call during evenings, weekends, and holidays.

Requirements

Certified Service Technicians must have EPA Type 1 and II or Universal certification for refrigerant recycling.
All Service Technicians must have certifications required by applicable state and local jurisdictions.
A valid driver's license is required to operate a golf cart on the property when applicable.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Ability to travel occasionally or regularly as needed to assist other properties or attend training classes and business meetings.
Ability to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Complete resident-requested work orders and preventive maintenance by diagnosing problems and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by completing pre-move-out inspections, creating punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Track maintenance inventory, return unused items to their designated locations, and notify the maintenance supervisor when supplies need to be reordered.
Complete service-request documentation and other paperwork accurately and on time.
Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost control by repairing rather than replacing parts when possible, avoiding waste, and using tools and equipment correctly.
Attend and participate in routine safety meetings, complete required OSHA and other safety-related training, and promptly and accurately report accidents and incidents.
Periodically inspect work performed by contractors, vendors, and service providers to verify quality and compliance with scope and specifications.
Assist with routine and periodic property inspections, identify safety and risk-management concerns, and communicate physical property needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.