Service Technician - The Metlo
About The Position
The Service Technician performs technical and mechanical work to ensure the property’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests, preventative maintenance, apartment make-readies, maintenance inventory and documentation, and upkeep of common areas. It also supports safety and risk-management programs, may inspect contractors’ work, and assists with property inspections. The position requires work indoors and outdoors in all weather conditions and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays. Occasional travel may be required to assist other properties or attend training and business meetings.
Requirements
- All Service Technicians must hold certifications required by applicable state and local jurisdictions.
- A valid driver’s license is required to operate a golf cart on the property when applicable, depending on property size.
- Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
- Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
- Ability to work a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.
Nice To Haves
- EPA Type I and II or Universal certification for refrigerant recycling (required for Certified Service Technicians).
Responsibilities
- Complete work orders from resident service requests and perform preventative maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
- Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
- Track use of maintenance materials, supplies, equipment, and tools; return unused items to their designated locations and notify the maintenance supervisor when items need reordering.
- Complete service-request documentation and other paperwork accurately and on time.
- Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
- Support cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
- Follow safety and risk-management policies, attend routine safety meetings, complete required OSHA and other safety-related training, and promptly report accidents and incidents.
- Periodically inspect work by contractors, vendors, and other service providers to check that work, materials, and services meet required quality standards, scope, and specifications.
- Assist with routine and periodic property inspections to identify safety and risk concerns, keep the property in good repair, and communicate physical property needs to management.
Benefits
- Medical, dental, vision, disability, and life insurance.
- Low-cost (free basic) employee-only medical coverage.
- Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
- Birthday off after one year of service.
- Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
- Six-week paid sabbatical after 10 years of service and every five years thereafter.
- 401(k) with company match up to 6% of pay after six months of service.
- Paid parental leave.
- Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.
- Onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
