Service Technician - The Metlo

Greystar•Boston, MA

4d•$27 - $29•Onsite

About The Position

This position performs technical and mechanical work to ensure the property’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The Service Technician completes resident-requested work orders and preventive maintenance, prepares vacant apartments for leasing and move-ins, maintains supplies and equipment, completes service documentation, and helps keep grounds and shared spaces clean and in good repair. The role also supports cost-control efforts, follows safety and risk-management procedures, and may inspect contractors’ work and participate in property inspections.

Requirements

All certifications required by applicable state and local jurisdictions.
A valid driver’s license to operate a golf cart on the property where applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Ability to travel occasionally or regularly as needed to assist other properties, attend training, or attend business meetings.

Nice To Haves

EPA Type I and II or Universal certification for refrigerant recycling; applies to Certified Service Technicians.

Responsibilities

Complete work orders generated from resident service requests and perform preventive maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting the work.
Track maintenance inventory, return unused supplies and equipment to their designated locations, and notify the maintenance supervisor of reordering needs.
Complete service documentation and other paperwork accurately and on time.
Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts rather than replacing them when possible, avoiding waste, and using tools and equipment properly.
Attend and participate in routine safety meetings, complete required safety training, and promptly and accurately report accidents and incidents.
Periodically inspect contractors’, vendors’, and other service providers’ work to verify it meets applicable quality standards, scope, and specifications.
Assist with routine and periodic property inspections to identify safety and risk-management concerns, maintain the property, and communicate physical needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic employee medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.