Service Technician - UIC Academic & Residential Complex

American Campus Communities•Chicago, IL

9d•Onsite

About The Position

The Service Technician is a member of the property’s facilities maintenance team at the UIC Academic & Residential Complex in Chicago, Illinois, and reports to the Service Manager. The role performs maintenance tasks and work orders, supports preventative maintenance, and helps keep the property safe, clean, and well-maintained for residents. The position offers opportunities to gain certifications and develop facilities maintenance skills through on-the-job training and support at nearby properties. The technician performs assigned work orders and property upkeep, supports apartment turns and vendor coordination, inspects public areas and resident apartments, and safely operates, maintains, and repairs facility equipment. The role also includes keeping shop and storage areas orderly, assisting with landscaping and snow-removal vendor services, and contributing to curb appeal, trash collection, and cleaning. The position participates in an after-hours on-call rotation and must be available to respond and prepare for inclement weather situations as applicable. The work takes place in a professional environment with usually moderate noise. The position requires regular talking and hearing, standing, walking, handling objects, and reaching; occasional sitting, climbing or balancing, and stooping, kneeling, or crouching; and the ability to lift or move up to 50 pounds. Required vision abilities include close, distance, color, and peripheral vision, depth perception, and focus adjustment. Certain activities may be photographed or recorded for quality control or training; compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Requirements

Experience in residential facilities maintenance.
Ability to perform each essential duty satisfactorily, subject to reasonable accommodations.
Ability to perform maintenance tasks, complete work orders, and support preventative maintenance and property upkeep.
Ability to work independently while following established processes and safety standards.
Must be available for an after-hours on-call rotation and to respond and prepare for inclement weather situations, as applicable.
Ability to regularly talk and hear, stand, walk, handle or feel objects, and reach with hands and arms.
Ability to occasionally sit, climb or balance, and stoop, kneel, or crouch.
Ability to lift and/or move up to 50 pounds.
Close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Nice To Haves

Experience with apartment maintenance or maintenance technician responsibilities, or in a related field.
Readiness to develop skills and grow within facilities maintenance operations.
Interest in gaining certifications and developing through on-the-job training.

Responsibilities

Perform work orders in a timely manner while ensuring quality and efficiency.
Close out work orders in the system, including using system tools for tracking.
Assist with the property turn process and coordinate with vendors for efficient execution.
Perform assigned preventative maintenance tasks to maintain property operations.
Inspect public areas and resident apartments to ensure maintenance standards are met and sustained.
Safely operate, maintain, and repair facility equipment while following safety protocols and best practices.
Escort vendors on-site and facilitate their work as needed.
Keep shop, storage, and back-of-house areas clean and orderly, with tools and supplies organized.
Assist with coordinating vendor services such as snow removal and landscaping.
Assist with curb appeal, trash collection, and cleaning as assigned.
Serve as an American Campus representative and liaison in all interactions.
Perform other duties assigned by the supervisor.
Participate in an after-hours on-call rotation and respond to and prepare for inclement weather situations, as applicable.
Comply with the Photo, Video and Voice Recording Policy.