Residential Service Technician

CPI Security•Greenville, SC

7d•$45,000 - $60,000•Onsite

About The Position

CPI Security is hiring a Residential Service Technician in Greenville, South Carolina. The technician provides customer service by troubleshooting and maintaining residential security systems, resolving issues promptly and accurately. The role includes hands-on repair and service work, customer communication, and opportunities to earn performance-based income through commission. Training is paid, with hourly training pay followed by 100% uncapped commission. The position includes company-provided equipment such as a vehicle, fuel card, iPhone, and iPad, as well as advancement opportunities and long-term career mobility.

Requirements

High school diploma or equivalent.
Strong sales skills and mechanical aptitude for troubleshooting and repairs.
Excellent communication and customer service skills.
A safety-first mindset.
Professional appearance and demeanor.

Nice To Haves

Technical training.
Alarm or telecommunications experience.

Responsibilities

Service and maintain residential security systems, troubleshooting issues promptly and accurately.
Perform home walkthroughs to determine optimal system configurations and identify opportunities for additional protection.
Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations.
Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently.

Benefits

Average annual earnings of $45,000 to $60,000, with hourly training pay and 100% uncapped commission after training.
Opportunities for advancement and long-term career mobility.
Every other weekend off.
Company-provided vehicle, fuel card, iPhone, and iPad.
Paid training.
Medical, dental, and vision insurance.
401(k) with company match.
PTO.
Free security systems.
Educational assistance.