Service Technician (Poultry Equipment)

Hog Slat Inc.•Laurel, MD
•Onsite

About The Position

Eastern Shore Poultry, a division of Hog Slat, Inc., is seeking a Service Technician to join its team at its Laurel, Delaware location. The company provides parts, equipment, and turn-key construction to the swine and poultry industries. The role works with customers to assess repair needs, recommend suitable parts and equipment, and repair or replace faulty equipment in poultry facilities. The technician also bills customers for service hours and coordinates warranty claims with the in-store team. The position requires customer service skills and experience with electrical, plumbing, and mechanical systems.

Requirements

  • Excellent customer service skills.
  • Experience with electrical, plumbing, and mechanical systems.
  • Ability to use tools associated with repairing electrical, plumbing, and mechanical systems.
  • Approved safe driving record.
  • At least 2 years of prior experience repairing and replacing electrical and mechanical equipment.

Nice To Haves

  • Familiarity with the poultry production industry and poultry producers in the area.
  • Knowledge of parts and equipment used in modern poultry production facilities.
  • Prior experience working with systems found in modern poultry facilities, such as ventilation, feeding and watering, and heating.

Responsibilities

  • Work with Eastern Shore Poultry customers to understand their repair needs.
  • Recommend parts and equipment available from Eastern Shore Poultry to address customers’ needs.
  • Repair or replace faulty parts and equipment in area poultry facilities.
  • Properly bill customers for service work hours.
  • Work with the Eastern Shore Poultry in-store team to manage warranty claims.
  • Take advantage of training opportunities offered by Eastern Shore Poultry and its vendors.
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