Service Technician - Windows & Doors

Horne•Traverse City, MI

About The Position

Pella Windows and Doors by Horne is seeking a highly motivated, problem-solving Service Technician to diagnose and repair Pella windows and doors in customers’ homes. This hands-on role is suited to someone who takes pride in accurate work, enjoys solving mechanical problems, and is committed to providing an exceptional customer experience. The company has been an industry leader for over 60 years.

Requirements

  • Strong customer service skills and a customer-focused attitude.
  • Steady and analytical approach to work, with a commitment to doing the right thing.
  • Mechanical aptitude and basic carpentry skills.
  • Responsible, reliable, and attentive to detail.
  • Clean driving record.

Responsibilities

  • Diagnose and repair Pella windows and doors in customers’ homes.
  • Deliver an exceptional customer experience.

Benefits

  • Competitive pay based on applicable experience.
  • Annual compensation reviews.
  • Medical, dental, vision, life, and long-term disability benefits.
  • 401(k) company match.
  • Use of a company vehicle.
  • Training and ongoing support.
  • $1,500 annual stay bonus.
  • Great culture.
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