Sub-contractor (Windows & Doors)

Pella Mid-Atlantic•Rehoboth Beach, DE

About The Position

The Sub-contractor removes existing windows and doors and installs new Pella windows and doors in residential applications. The role coordinates installation schedules, directs work at job sites, and follows Pella Corporation installation guidelines and quality standards. It also includes customer communication, product demonstrations, site cleanup, collection of completion documentation and outstanding balances, and support for subcontracted installers as business needs require. The position requires general construction and/or window and door knowledge, effective written and verbal communication, appropriate use and care of company-provided tools, and compliance with company safety and fleet policies. A valid driver’s license is required. Pella Mid-Atlantic conducts background checks and drug screens on candidates and motor vehicle checks on employees who drive for the company.

Requirements

Prior knowledge of general construction applications and terminology and/or window and door applications.
Communication skills.
Ability to respond clearly, concisely, and promptly to questions and requests by phone or email.
Ability to write legibly and informatively, read and interpret written information, and edit work for spelling and grammar.
Ability to present information in one-on-one and small-group situations.
Valid driver’s license.
Compliance with the company Fleet Safety Policy.

Responsibilities

Coordinate and verify installation schedules with the Project Coordinator and/or Installation Supervisor for assigned jobs.
Direct work processes at job sites.
Identify installation methods, work procedures, materials, tools, and work aids from the work order form.
Install windows and doors in walls and openings according to Pella Corporation installation guidelines and quality standards.
Test each unit’s operation and demonstrate product operation to customers.
Ensure the job site is clean and tidy after installation.
Communicate effectively with customers and represent Pella Mid-Atlantic professionally at job sites.
Train customers on operating procedures for new windows and explain how to contact Pella Mid-Atlantic service if needed.
Ensure customers complete the Certificate of Completion and collect any outstanding balances.
Demonstrate a commitment to high-quality work.
Conduct job-site inspections of subcontracted installers as necessary to meet business needs.
Perform recovery work as required to meet business needs.
Ensure warehouse personnel scan all product and materials removed from the warehouse, and alert warehouse personnel and/or the Project Coordinator to returns.
Use, maintain, and store company-provided tools appropriately.
Meet company safety requirements, including keeping work areas neat and clean, following safety precautions, wearing required safety apparel, and reporting safety issues to the manager.
Maintain a valid driver’s license and comply with the company Fleet Safety Policy.