About The Position

Infinity Replacement is Marvin’s dedicated window and door replacement business. It uses a direct-to-consumer model to provide premium fiberglass products, personalized in-home consultations, and professional installation. Project Managers represent Infinity Replacement at job sites and advocate for customers, ensuring a high-quality installation experience from final measurements through post-installation walkthroughs. The Construction Project Manager conducts final measurements, coordinates installation details with customers and installation crews, allocates materials, job-costs labor, and resolves issues throughout each project. They also conduct completion walkthroughs with homeowners, demonstrate window and door operation, complete the Zero-Defect checklist, deliver a customer gift bag, and document and follow up on outstanding work. The company provides a vehicle, essential tools, a cell phone, and other resources needed for the role.

Requirements

  • High school diploma or equivalent.
  • Proven experience working directly with customers and homeowners, with strong problem-solving skills.
  • Solid understanding of construction documents, methods, and installation techniques.
  • Versatility, flexibility, and a positive attitude in a fast-paced, evolving environment.
  • Construction experience, especially in home improvement or window replacement.
  • Valid driver’s license with a clean driving record.
  • Ability to lift, push/pull, and carry up to 40 lbs; stand for at least 6 hours per day; and climb ladders and stairs.

Nice To Haves

  • Experience measuring and installing replacement windows.

Responsibilities

  • Conduct final measurements for windows and doors.
  • Provide installation solutions that meet customer expectations and adapt production specifications to site conditions.
  • Introduce yourself and the installation team to homeowners, set expectations, and confirm the timing of the job completion walkthrough.
  • Communicate job-specific details to installation crews so they are prepared for unique project requirements.
  • Assist installation partners with questions and concerns throughout the project lifecycle.
  • Allocate appropriate materials and accurately job-cost labor rates.
  • Resolve project and customer issues efficiently, professionally, and with integrity.
  • Conduct job completion walkthroughs with homeowners.
  • Demonstrate window and door operation during completion walkthroughs.
  • Complete the Zero-Defect checklist.
  • Deliver the customer gift bag.
  • Document and follow up on outstanding work.

Benefits

  • Company vehicle, essential tools, a cell phone, and additional resources needed to perform the job.
  • Health insurance.
  • Paid holidays.
  • Paid parental leave.
  • 401(k) retirement savings match.
  • $300 annual wellbeing account.
  • Better Living Day, a paid day off.
  • Annual profit sharing.
  • Organized volunteer opportunities through Giving at Marvin.
  • Brighter Days Fund financial support during personal hardships.
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