Construction Project Manager - Replacement Windows & Doors

Infinity by Marvin•Portland, OR

7d•$80,000 - $90,000

About The Position

Infinity Replacement is Marvin’s dedicated window and door replacement business. It uses a direct-to-consumer model to provide premium fiberglass products, personalized in-home consultations, and professional installation. Project Managers represent Infinity Replacement at job sites, advocate for customers, and oversee an exceptional installation experience from final measurements through post-installation walkthroughs. They ensure the work meets company standards and that project details are handled before, during, and after installation. The role involves conducting final measurements, coordinating installation solutions with customer expectations and site conditions, preparing and supporting installation crews, managing materials and labor job costs, and resolving project or customer issues. Project Managers also conduct completion walkthroughs with homeowners, demonstrate product operation, complete a Zero-Defect checklist, deliver a customer gift bag, and document and follow up on outstanding work. A company vehicle, essential tools, a cell phone, and other resources needed for the job are provided.

Requirements

Proven experience working directly with customers and homeowners.
Strong problem-solving skills.
Solid understanding of construction documents, methods, and installation techniques.
Versatility, flexibility, and a positive attitude in a fast-paced, evolving environment.
High school diploma or equivalent.
Valid driver’s license with a clean driving record.
Ability to lift, push/pull, and carry up to 40 lbs; stand for at least 6 hours per day; and climb ladders and stairs.

Nice To Haves

Construction experience, especially in home improvement or window replacement.
Experience measuring and installing replacement windows.

Responsibilities

Conduct final measurements for windows and doors.
Provide installation solutions that align with customer expectations and adapt production specifications to site conditions.
Introduce the installation team to homeowners, set expectations, and confirm the timing of the job completion walkthrough.
Communicate job-specific details to installation crews so they are prepared for unique project requirements.
Assist installation partners with questions and concerns throughout the project lifecycle.
Allocate appropriate materials and accurately job-cost labor rates.
Resolve project and customer issues efficiently, professionally, and with integrity.
Conduct job completion walkthroughs with homeowners.
Demonstrate window and door operation during walkthroughs.
Complete the Zero-Defect checklist.
Deliver the customer gift bag.
Document and follow up on outstanding work.