Siding Project Coordinator

Cenvar Roofing & Solar•Roanoke, VA

2d•$50,000 - $56,000

About The Position

The Windows/Doors/Siding Project Coordinator oversees installation, warranty, repair, and service-related work associated with window and door installations. The coordinator is the primary customer contact before, during, and after installation, ensuring service requests are handled promptly, professionally, and in accordance with company standards. The role includes inspecting job sites, coordinating technicians, managing service schedules, monitoring recurring issues, and helping ensure positive customer experiences. It is suited to an organized, customer-focused professional who can work in a fast-paced environment and take ownership of resolving issues. The role directly affects customer satisfaction, company reputation, and the success of the Windows & Doors division.

Requirements

High school diploma or equivalent.
Excellent communication and interpersonal abilities.
Valid driver’s license with an acceptable driving record and eligibility for insurance coverage under company policy.
Background check free of felony convictions.

Nice To Haves

Experience in construction, farming, service-based, or similar industries; this experience is helpful but not required.
Prior management experience.
Bilingual English/Spanish skills.

Responsibilities

Complete every item on the On-Site Project Coordinator checklist and execute work orders accurately so projects are completed on schedule.
Manage and monitor the assigned crew, uphold installation neatness standards, and prevent property or equipment damage.
Analyze job sites proactively and determine protection measures so customers’ property is left in better condition than it was found.
Communicate frequently with customers about job progress and involve them in key decisions.
Identify and resolve challenges in real time, and immediately alert the General Manager if crew compliance issues arise.
Deliver excellent customer service to build brand loyalty, increase branch profitability, and provide a positive customer experience.
Analyze policies and processes and suggest improvements to increase efficiency and support company growth.
Follow safety provisions required by law and company policy.
Work Saturdays when project demands require it.
Maintain a clean, organized work environment and keep the company vehicle orderly.
Perform additional duties as assigned.