Service Technician II-Modera Georgetown

Mill Creek Residential•Georgetown, TX

About The Position

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. The role identifies problems, completes service requests, and makes repairs to preserve the community’s material and aesthetic condition. The technician follows operating and safety standards and completes requests and repairs reliably and promptly, while anticipating and evaluating potential problems and attending to the community’s operational needs. The position includes performing general and preventative maintenance, inspecting vacated apartments and completed make-ready work, restoring apartments to make-ready status, addressing resident requests, inspecting community grounds and buildings, promoting safe work practices, and complying with applicable laws and Fair Housing regulations. The technician also embodies Mill Creek’s mission, values, and brand promise.

Requirements

  • 1–3 years of experience performing maintenance duties.
  • Ability to read, write, and speak English; understand work instructions, service requests, training, and container labels; communicate verbally with associates, residents, and vendors; and complete required paperwork independently.
  • Ability to accurately take measurements and perform basic arithmetic.
  • General computer skills, including Microsoft Office and property-management-based software.
  • Ability to frequently operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
  • Ability to safely use chemicals, paint, and general cleaning supplies.
  • Ability to frequently operate motorized vehicles such as a car, truck, van, or golf cart.

Nice To Haves

  • High school diploma or equivalent (GED) preferred.
  • Multi-family maintenance experience helpful.
  • HVAC and CPO certification preferred.

Responsibilities

  • Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.
  • Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units to ensure high-quality work and presentation.
  • Routinely restore apartments to make-ready status.
  • Repair HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
  • Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects.
  • Respond to resident requests in a timely manner and provide excellent customer service.
  • Promote safe work practices among the on-site team.
  • Ensure compliance with Federal, State, and local laws and consistently abide by Fair Housing regulations.
  • Complete other duties as assigned.
  • Embody Mill Creek’s mission, values, and brand promise.

Benefits

  • Competitive compensation.
  • Comprehensive medical, dental, and vision coverage.
  • Employer-sponsored short- and long-term disability insurance.
  • Employer-sponsored life and ADD insurance.
  • 401(k) with employer matching.
  • Paid time off benefits, including vacation, sick time, and holidays.
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