Service Technician II - Modera Coral Springs

Mill Creek Residential•Coral Springs, FL

About The Position

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. The role identifies problems, completes service requests, and makes repairs to preserve the community’s material and aesthetic condition. Work is performed in accordance with operating and safety standards, with requests and repairs completed reliably and in a timely manner. The technician anticipates and evaluates potential problems and attends to the community’s operational needs. The position also inspects vacated apartments, documents needed renovations, re-inspects completed units, and routinely restores apartments to make-ready status. The technician responds to resident requests and promotes safe work practices while helping ensure compliance with applicable laws and Fair Housing regulations.

Requirements

  • High school diploma or equivalent (GED) preferred.
  • 1–3 years of experience performing maintenance duties.
  • Ability to read, write, and speak English to understand work instructions, service requests, required training, and container labels; communicate verbally with associates, residents, and vendors; and complete required paperwork independently.
  • Ability to take measurements accurately and perform basic arithmetic.
  • General computer skills, including Microsoft Office and property management software.
  • Ability to safely use chemicals, paint, and general cleaning supplies.
  • Ability to frequently operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
  • Ability to frequently operate motorized vehicles such as a car, truck, van, or golf cart.

Nice To Haves

  • Multifamily maintenance experience.
  • HVAC certification.
  • CPO certification.

Responsibilities

  • Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.
  • Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units to ensure quality work and presentation.
  • Routinely restore apartments to make-ready status.
  • Repair HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
  • Routinely inspect community grounds and buildings for safety and to identify maintenance projects.
  • Respond to resident requests in a timely manner and deliver excellent customer service.
  • Promote safe work practices among the on-site team.
  • Ensure compliance with Federal, State, and local laws and consistently abide by Fair Housing regulations.
  • Complete other duties as assigned.
  • Embody Mill Creek’s mission, values, and brand promise.

Benefits

  • Competitive compensation.
  • Comprehensive medical, dental, and vision coverage.
  • Employer-sponsored short- and long-term disability insurance.
  • Life and ADD insurance.
  • 401(k) with employer matching.
  • Paid time off, including vacation, sick, and holiday time.
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