Service Technician II-Modera Georgetown

Mill Creek Residential•Georgetown, TX

About The Position

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community by identifying problems, completing service requests, and making repairs. The position follows operating and safety standards and ensures work is completed reliably and in a timely manner. The technician anticipates and evaluates potential problems and attends to the operational needs of the community. The role includes general maintenance, preventative maintenance, repairs, and preparing apartments for occupancy. The technician responds to resident requests with timely, high-quality customer service, promotes safe work practices, and ensures compliance with applicable laws and Fair Housing regulations. The position also performs other assigned duties and embodies Mill Creek’s mission, values, and brand promise.

Requirements

  • High school diploma or equivalent (GED) preferred.
  • 1–3 years of experience performing maintenance duties.
  • Ability to read, write, and speak English to understand work instructions, service requests, training, and container labels; communicate with associates, residents, and vendors; and complete required paperwork independently.
  • Ability to take measurements accurately and perform basic arithmetic.
  • General computer skills, including Microsoft Office and property management software.
  • Ability to frequently operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
  • Ability to safely use chemicals, paint, and general cleaning supplies.
  • Ability to frequently operate motorized vehicles such as a car, truck, van, or golf cart.

Nice To Haves

  • Multi-family maintenance experience is helpful.
  • HVAC certification preferred.
  • CPO certification preferred.

Responsibilities

  • Assist with organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.
  • Inspect vacated apartments, document needed renovations, and reinspect completed units for quality and presentation.
  • Restore apartments to make-ready status.
  • Repair HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
  • Inspect community grounds and buildings to ensure safety and identify maintenance projects.
  • Respond to resident requests in a timely manner and deliver excellent customer service.
  • Promote safe work practices among the on-site team.
  • Comply with Federal, State, and local laws and Fair Housing regulations.
  • Complete other duties as assigned.
  • Embody the Mill Creek mission, values, and brand promise.

Benefits

  • Competitive compensation
  • Comprehensive medical, dental, and vision coverage
  • Employer-sponsored short- and long-term disability insurance
  • Life and ADD insurance
  • 401(k) with employer matching
  • Paid time off: vacation, sick leave, and holidays
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