Service Technician II- Modera SoBro

Mill Creek Residential•Nashville, TN

About The Position

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. The role identifies problems, completes service requests, and makes repairs to maintain the community’s material and aesthetic condition. The technician works in accordance with operating and safety standards and ensures requests and repairs are handled reliably and in a timely manner. The position anticipates and evaluates potential problems and attends to the operational needs of the community. The role includes general maintenance, preventative maintenance, repairs, apartment inspections and make-ready work, responding to resident service requests, inspecting community grounds and buildings, and promoting safe work practices. It also requires compliance with applicable laws and Fair Housing regulations, along with completing other assigned duties and embodying Mill Creek’s mission, values, and brand promise.

Requirements

High school diploma or equivalent (GED) preferred.
1–3 years of experience performing maintenance duties.
Ability to read, write, and speak English sufficiently to understand instructions and training, read container labels, communicate with associates, residents, and vendors, and complete required paperwork independently.
Ability to accurately take measurements and perform basic arithmetic.
General computer skills, including Microsoft Office and property-management software.
Ability to frequently operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
Ability to safely use chemicals, paint, and general cleaning supplies.
Ability to frequently operate motorized vehicles such as a car, truck, van, or golf cart.

Nice To Haves

Multi-family maintenance experience is helpful.
HVAC certification preferred.
CPO certification preferred.

Responsibilities

Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.
Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for quality and presentation.
Restore apartments to make-ready status.
Repair HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects.
Respond to resident requests in a timely manner while delivering excellent customer service.
Promote safe work practices among the on-site team.
Ensure compliance with Federal, State, and local laws and abide by Fair Housing regulations.
Complete other duties as assigned.
Embody Mill Creek’s mission, values, and brand promise.