Service Technician III - Modera St. Petersburg

Mill Creek Residential•St. Petersburg, FL
•Onsite

About The Position

The Service Technician Level III (Senior Service Technician) maintains the physical condition and appearance of the community. The role identifies problems, completes service requests, and performs repairs to preserve the community’s material and aesthetic condition. The Senior Service Technician follows operating and safety standards and ensures requests and repairs are handled reliably and promptly. The role also anticipates potential problems and develops plans to address them while maintaining close attention to the community’s operational needs. The Service/Senior Service Manager has primary oversight and determines the technician’s day-to-day duties based on the individual’s skills, experience, career goals, and the community’s working requirements. The position may oversee Maintenance Technicians I and II, including scheduling work assignments and providing training.

Requirements

  • High school diploma or equivalent (GED) preferred.
  • 3–5 years of maintenance technician experience.
  • Ability to read, write, and speak English; understand work instructions, service requests, and required training; read container labels; communicate verbally with associates, residents, and vendors; and complete required paperwork independently.
  • Ability to take measurements accurately and perform basic arithmetic.
  • General computer skills, including Microsoft Office and property management software.
  • Ability to frequently operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
  • Ability to safely use chemicals, paint, and general cleaning supplies.
  • Ability to frequently operate motorized vehicles, including a car, truck, van, or golf cart.

Nice To Haves

  • Multi-family housing experience.

Responsibilities

  • Organize and perform general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.
  • Diagnose and repair issues involving HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
  • Respond to resident requests in a timely manner and provide excellent customer service.
  • Inspect vacated apartments, document necessary renovations, and re-inspect completed units to ensure high-quality work and presentation.
  • Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects.
  • Assist in preparing maintenance budgets and monitor inventory of tools and supplies.
  • Promote safe work practices among the on-site team.
  • Ensure compliance with Federal, State, and local laws and consistently abide by Fair Housing regulations.
  • Complete other duties as assigned.
  • Embody the Mill Creek mission, values, and brand promise.
  • May oversee Maintenance Technicians I and II, schedule their work assignments, and train them.

Benefits

  • Competitive compensation.
  • Comprehensive medical, dental, and vision coverage.
  • Employer-sponsored short- and long-term disability, life, and AD&D insurance.
  • 401(k) with employer matching.
  • Paid time off, including vacation, sick time, and holidays.
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