Service Technician III - Modera St. Petersburg

Mill Creek Residential•St. Petersburg, FL

About The Position

The Service Technician Level III (Senior Service Technician) maintains the physical condition and appearance of the community. The role identifies problems, completes service requests, and makes repairs to preserve the community’s material and aesthetic condition. Work must meet operating and safety standards, with requests and repairs completed reliably and promptly. The technician anticipates and evaluates potential problems and proactively develops plans to address them, while maintaining close attention to the community’s operational needs. The Service/Senior Service Manager has primary oversight of this position and determines day-to-day duties based on the technician’s skills, experience, career goals, and the community’s requirements. The position may oversee Maintenance Technicians I and II, including scheduling their work and providing training.

Requirements

  • Three to five years of maintenance technician experience.
  • Ability to read, write, and speak English well enough to understand work instructions, service requests, training, and container labels; communicate verbally with associates, residents, and vendors; and complete required paperwork independently.
  • Ability to take accurate measurements and perform basic arithmetic.
  • General computer skills, including Microsoft Office and property-management software.
  • Ability to frequently operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
  • Ability to safely use chemicals, paint, and general cleaning supplies.
  • Ability to frequently operate motorized vehicles such as a car, truck, van, or golf cart.

Nice To Haves

  • High school diploma or equivalent (GED) preferred.
  • Multi-family housing experience is helpful.

Responsibilities

  • Organize and perform general duties, preventive maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.
  • Diagnose and repair issues involving HVAC, electrical systems, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
  • Respond to resident requests promptly and provide excellent customer service.
  • Inspect vacated apartments, document necessary renovations, and re-inspect completed units to ensure high-quality work and presentation.
  • Routinely inspect community grounds and buildings for safety and to identify maintenance projects.
  • Assist with preparing maintenance budgets and monitor inventory of tools and supplies.
  • Promote safe work practices among the on-site team.
  • Ensure compliance with applicable federal, state, and local laws and consistently follow Fair Housing regulations.
  • Complete other duties as assigned.
  • Represent the Mill Creek mission, values, and brand promise.
  • May schedule work assignments and train Maintenance Technicians I and II.

Benefits

  • Competitive compensation.
  • Comprehensive medical, dental, and vision coverage.
  • Employer-sponsored short- and long-term disability insurance.
  • Life and AD&D insurance.
  • 401(k) with employer matching.
  • Paid time off, including vacation, sick time, and holidays.
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