Service Technician II - Modera South Shore
About The Position
The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. The role identifies problems, completes service requests, and makes repairs to preserve the community’s material and aesthetic condition. Work must follow operating and safety standards, with requests and repairs handled reliably and promptly. The technician anticipates and evaluates potential problems and attends to the community’s operational needs. The position also helps prepare apartments for occupancy by inspecting vacated units, documenting renovations, checking completed work, and restoring apartments to make-ready status. It responds to resident requests with excellent customer service and promotes safe work practices among the on-site team. The technician must comply with applicable Federal, State, and local laws and consistently follow Fair Housing regulations.
Requirements
- High school diploma or equivalent (GED) preferred.
- 1–3 years of experience performing maintenance duties.
- Ability to read, write, and speak English to understand work instructions, service requests, training, and container labels; communicate with associates, residents, and vendors; and complete required paperwork independently.
- Ability to take measurements accurately and perform basic arithmetic.
- General computer skills, including Microsoft Office and property-management-based software.
- Ability to frequently operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
- Ability to safely use chemicals, paint, and general cleaning supplies.
- Ability to frequently operate motorized vehicles such as a car, truck, van, or golf cart.
Nice To Haves
- Multifamily maintenance experience is helpful.
- HVAC certification preferred.
- CPO certification preferred.
Responsibilities
- Assist in organizing and performing general duties, preventative maintenance, and repairs in accordance with operating and safety standards.
- Inspect vacated apartments, document necessary renovations, and re-inspect completed units to ensure high-quality work and presentation.
- Perform duties to restore apartments to make-ready status.
- Diagnose and repair HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
- Inspect community grounds and buildings to ensure safety and identify maintenance projects.
- Respond to resident requests in a timely manner and provide excellent customer service.
- Promote safe work practices among the on-site team.
- Comply with applicable Federal, State, and local laws and Fair Housing regulations.
- Complete other assigned duties.
- Embody Mill Creek’s mission, values, and brand promise.
Benefits
- Competitive compensation
- Comprehensive medical, dental, and vision coverage
- Employer-sponsored short- and long-term disability insurance
- Life and ADD insurance
- 401(k) with employer matching
- Paid time off, including vacation, sick time, and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
