Service Technician II - Modera South Shore

Mill Creek Residential•Marshfield, MA

4d•Onsite

About The Position

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. The role identifies problems, completes service requests, and makes repairs to maintain the community’s material and aesthetic condition. Work is performed in accordance with operating and safety standards, with requests and repairs handled reliably and promptly. The technician anticipates and evaluates potential problems and focuses on the operational needs of the community.

Requirements

1–3 years of experience performing maintenance duties.
Ability to read, write, and speak English to understand work instructions, service requests, training, and container labels; communicate with associates, residents, and vendors; and complete required paperwork independently.
Ability to accurately take measurements and perform basic arithmetic.
General computer skills, including Microsoft Office and property management software.
Ability to frequently operate maintenance equipment, including hand and power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
Ability to safely use chemicals, paint, and general cleaning supplies.
Ability to frequently operate motorized vehicles such as a car, truck, van, or golf cart.

Nice To Haves

High school diploma or equivalent (GED).
Multifamily maintenance experience.
HVAC certification.
CPO certification.

Responsibilities

Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.
Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for quality and presentation.
Restore apartments to make-ready status.
Repair HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
Routinely inspect community grounds and buildings for safety and to identify maintenance projects.
Respond to resident requests in a timely manner and provide excellent customer service.
Promote safe work practices among the on-site team.
Ensure compliance with federal, state, and local laws and consistently abide by Fair Housing regulations.
Complete other duties as assigned.
Embody the Mill Creek mission, values, and brand promise.