Service Technician II - Modera Second Avenue

Mill Creek Residential•Denver, CO

About The Position

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. The role identifies problems, completes service requests, and makes repairs to preserve the community’s material and aesthetic condition. The technician follows operating and safety standards to ensure requests and repairs are completed reliably and promptly, anticipates and evaluates potential problems, and maintains close attention to the community’s operational needs. The role includes organizing and performing general maintenance, preventive maintenance, and repairs; inspecting vacated apartments, documenting renovation needs, and re-inspecting completed units; and restoring apartments to make-ready status. The technician responds to resident requests with timely, excellent customer service, promotes safe work practices, and ensures compliance with applicable laws and Fair Housing regulations. The position also requires embodying Mill Creek’s mission, values, and brand promise.

Requirements

High school diploma or GED preferred.
1–3 years of experience performing maintenance duties.
Ability to read, write, and speak English well enough to understand instructions and training, read container labels, communicate with associates, residents, and vendors, and complete paperwork independently.
Ability to take measurements accurately and perform basic arithmetic.
General computer skills, including Microsoft Office and property management software.
Ability to operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
Ability to use chemicals, paint, and general cleaning supplies safely.
Ability to operate motorized vehicles such as cars, trucks, vans, or golf carts.

Nice To Haves

Multi-family maintenance experience.
HVAC certification.
CPO certification.

Responsibilities

Organize and perform general duties, preventive maintenance, and repairs in accordance with Mill Creek Residential operating and safety standards.
Inspect vacated apartments, document necessary renovations, and re-inspect completed units to ensure high-quality work and presentation.
Restore apartments to make-ready status.
Repair HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
Inspect community grounds and buildings for safety and to identify maintenance projects.
Respond to resident requests promptly and provide excellent customer service.
Promote safe work practices among the on-site team.
Comply with federal, state, and local laws and Fair Housing regulations.
Complete other duties as assigned.
Represent Mill Creek’s mission, values, and brand promise.