Service Technician III - Knox

Mill Creek Residential•Seattle, WA
•$30 - $30

About The Position

The Service Technician Level III (Senior Service Technician) maintains the physical condition and appearance of the community by identifying problems, completing service requests, and making repairs. The role follows operating and safety standards and ensures work is completed reliably and promptly. The technician anticipates potential problems and develops plans to address them while maintaining close attention to the community’s operational needs. The Service/Senior Service Manager has primary oversight of this position and determines day-to-day duties based on the technician’s skills, experience, career goals, and community needs. The position may oversee Maintenance Technicians I and II, including scheduling work assignments and providing training.

Requirements

  • 3–5 years of maintenance technician experience.
  • Ability to read, write, and speak English to understand work instructions, service requests, training, and container labels; communicate with associates, residents, and vendors; and complete paperwork independently.
  • Ability to take measurements accurately and perform basic arithmetic.
  • General computer skills, including Microsoft Office and property-management-based software.
  • Ability to frequently operate maintenance equipment, including hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, and safety devices.
  • Ability to safely use chemicals, paint, and general cleaning supplies.
  • Ability to frequently operate motorized vehicles such as a car, truck, van, or golf cart.

Nice To Haves

  • High school diploma or GED preferred.
  • Multifamily housing experience helpful.

Responsibilities

  • Organize and perform general duties, preventative maintenance, and repairs in accordance with operating and safety standards.
  • Diagnose and repair issues involving HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spas and water features, and trash management systems.
  • Respond to resident requests promptly and provide excellent customer service.
  • Inspect vacated apartments, document needed renovations, and re-inspect completed units for quality and presentation.
  • Routinely inspect community grounds and buildings for safety and to identify maintenance projects.
  • Assist with preparing maintenance budgets and monitor inventory of tools and supplies.
  • Promote safe work practices among the on-site team.
  • Ensure compliance with federal, state, and local laws and abide by Fair Housing regulations.
  • Perform other duties as assigned.
  • Represent Mill Creek’s mission, values, and brand promise.
  • When overseeing Maintenance Technicians I and II, schedule work assignments and provide training.

Benefits

  • Competitive compensation
  • Comprehensive medical, dental, and vision coverage
  • Employer-sponsored short- and long-term disability insurance
  • Life and AD&D insurance
  • 401(k) with employer matching
  • Paid time off, including vacation, sick time, and holidays
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